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[Resolved] Types gallery integration with Elementor

This support ticket is created 6 years, 1 month ago. There's a good chance that you are reading advice that it now obsolete.

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This topic contains 10 replies, has 3 voices.

Last updated by tomB-13 6 years ago.

Assisted by: Christian Cox.

Author
Posts
#1179307
48947180_10156838873507270_7744362149685755904_o.jpg
49710252_10156838866377270_530589350530908160_o.jpg

I am trying to: add a gallery to a custom post type with Toolset + Elementor . The images were added to the CPT by csv-field (url to the image). I see the multiple images URL appear in het admin area in the post (screenshot 1). It is possible to select the dynamic gallery + key to the gallery in the post template in Elementor (screenshot 2). But it doesn't show any results in the frontend.

Link to a page: hidden link (in fact there is nothing to see... )

#1179439

Hi, I'll be glad to take a closer look but the login credentials you provided are not working for me. Can you check and provide updated login credentials in the private reply fields here?

#1179809
#1180136

Okay I don't see anything obviously wrong in the wp-admin area. Can you try the following troubleshooting steps? If you would prefer, I can try them for you.
- Temporarily deactivate all plugins except Types, Views, Elementor, and Elementor Pro. Disable all caching systems you have in place on the server. Temporarily activate the default Twenty Seventeen theme.
- Test again. If the problem is resolved, reactivate your parent theme, child theme, and other plugins one by one until the problem returns.
- If the problem is not resolved, I'll take a closer look. I can log in and make a copy of your site, then install it locally to run some additional tests.

#1180319

I will do this in our own test environment. (As I thought this would be small thing to add to the website this was added to the live site). Keep you posted.

#1180377

Thank you, I'll stand by for your update.

#1184895

No results yet. As I setup a test enviroment some error occurred with the thumbnails from other post. Now trying the Fix Media Library to clean up the image mess. I'll get back when that is resolved.

#1185130

Sure, standing by.

#1188320

None of the options solved the issue. I the meanwhile I figured out a workaround on this one: I added a content template for the image gallery. By entering the shortcode and post-id query for the view in Elementor i'm able to narrow down the selection to the current post ID. Some finetuning on the layout... but we can see the photo's we want :).

#1188326

Shane
Supporter

Languages: English (English )

Timezone: America/Jamaica (GMT-05:00)

Hi Tom,

Christian is currently not available today but will be back tomorrow to continue with you.

Thanks,
Shane

#1189139

Hi Tom, just following up. I can continue troubleshooting and report the issue if you show me a the gallery working on your site somewhere. Can you provide a link? I can't see the gallery working at the link you provided earlier:
hidden link

#1197782

Images were not showing because these were not in the media-library. They were uploaded by ftp. Plugin media-sync did the trick to import them all in the library.