[Resolved] Troubleshooting Locations Listing and Adding Custom Links

[Author]

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[amberP-3]

Tell us what you are trying to do?
I made a quick loom video to explain the prob I am facing: hidden link

Is there any documentation that you are following?
No!

Is there a similar example that we can see?
You can see it here: hidden link

What is the link to your site?
hidden link

[Minesh]

Hello. Thank you for contacting the Toolset support.

It seems your view is either corrupted or not configured properly.

Can you please send me admin access details and let me dive in to your website's admin panel and review what's going wrong with your setup.

*** Please make a FULL BACKUP of your database and website.***
I would also eventually need to request temporary access (WP-Admin) to your site. Preferably to a test site where the problem has been replicated if possible in order to be of better help and check if some configurations might need to be changed.

I have set the next reply to private which means only you and I have access to it.

[Minesh]

First of all, I review the plugins page and I find that you are using the outdated Toolset plugins. We always recommend running your site with the latest stable release plugin version.

*** Please make a FULL BACKUP of your database and website.***

Could you please update ALL Toolset plugins to it's latest officially released version. You can download the latest plugin release from your accounts page:
=> https://toolset.com/account/downloads/

OR

You can install/update Toolset plugins using the installer plugin:
-https://toolset.com/faq/how-to-install-and-register-toolset/#automatic-installation-once-you-have-otgs-installer-plugin-installed

[amberP-3]

I installed the OTGS installer, and registered the dev site, it gives me the site key. When I add the site key in WP dashboard
it gives me the following error: hidden link
However, after scrolling down I noticed that it says "Toolset is registered on this site. Your Lifetime account gives you updates for life." Screenshot: hidden link
When I go to the plugins page it says this: hidden link but when I click on See the "communication error details" looks like everything is fine: hidden link

[Minesh]

I'm not sure maybe as you have outdated Types plugin installed.

Can you please deactivate the Toolset Types plugin and delete it and download the latest Toolset Types plugin version from your account's download page:
- https://toolset.com/account/downloads/

After that - you should install and activate the Toolset Types plugin:
- https://toolset.com/faq/how-to-manually-install-plugins-in-wordpress/

Then you should try to update ALL Toolset plugins from the "commercial" page:
- hidden link

[amberP-3]

Minesh,
I followed your instructions but it didn't let me update the "Toolset Blocks" plugin.
I went ahead and installed Toolset Blocks manually.
I think you should be good to test it now.

[Minesh]

It seems the view you crated is corrupted or you did not saved correctly or the way I see how you added the block view's HTML is not the right way.

You should remove the existing HTML of your view that is added to text editor.

I've added the view block again and its displaying the output. You can see it below the map.
- hidden link

You should move the view's search and output side by side by following the following doc:
https://toolset.com/course-lesson/creating-a-custom-search/#display-the-search-box-and-search-results-side-by-side

[amberP-3]

Thank you Minesh,
I followed the doc you shared, I was able to move the block you added to the left column, but when I add map hidden link in the right column, the map doesn't show locations. Can you please add the map too for me?

[Minesh]

I've added the map on right column.
- hidden link

I'm not sure why map is not get displayed on backend. Maybe it has conflict with any third-party plugins or theme you are using.

You may continue or if you want to know what's causing the conflict, in order to minimize the cause of the issue:

Could you please try to resolve your issue by deactivating all third-party plugins as well as the default theme to check for any possible conflicts with any of the plugins or themes?
- Do you able to spot any plugin or theme that has conflict? Do you see any difference?

[amberP-3]

Thank you Minesh,
I am able to see the map in the backend: hidden link is this what you were referring to?

--
Question: Can you please tell me the steps of how you added the map and the list and how they are both connected? Because when I added the map it did not show me the pins in it, but when you added I can see the pins (locations) in it.

Lastly my original question: How can I link the locations list: hidden link to custom pages? I want to link each location to a separate, different custom link/page.

[Minesh]

With map block - it offer the option from what source the map marker should be displayed and if you have a view that displays the item and address field is belongs to same content type - then you can select that view as it's source.

Please check the following screenshot:
- hidden link

More info:
- https://toolset.com/course-lesson/displaying-a-list-of-posts-on-a-map/

Regarding your add-on question turning the title to link. Do you want to link the title to single post link or you have another custom field that holds the link?

[amberP-3]

Thank you for explaining the first part. I will work on the live site the same way you explained, if I have any questions I will reach out to you in this thread.

--
Regarding add-on question: It will be a custom link, Like it can be a page, post, or a custom third party link. How can I do so?

[Minesh]

But how you will store the link - you will store it using custom field? if yes:
- you can use the URL field and display it using the single field block.

OR

For example:
- linking to single post URL:

<a href="[wpv-post-url]">[types field='custom-field-slug'][/types]</a>

Note: You'll replace 'custom-field-slug' with your actual custom field's slug.

OR - if you have URL field that holds the link:

<a href="[types field='url-field-slug' output='raw'][/types]"> [wpv-post-title] </a>

Where:
- Replace 'url-field-slug' with your original URL field.

For the available Toolset shortcodes reference, here are some useful links:
- https://toolset.com/documentation/customizing-sites-using-php/functions/
- https://toolset.com/documentation/programmer-reference/views/views-shortcodes/

[amberP-3]

Does ToolSet offer creating custom fields? If so, how could I do so?

[amberP-3]

Ohh I just found custom field option under ToolSet menu.
I added it and it shows here: hidden link Screenshot: hidden link

I have added links in the new field I created. Can you please add the links on this page: hidden link where you added the list block. and if you could also screenshot where you added and how that would be a huge help.