Toolset Views & Avada Builder conflict

This support ticket is created 4 years ago. There's a good chance that you are reading advice that it now obsolete.

This is the technical support forum for Toolset - a suite of plugins for developing WordPress sites without writing PHP.

Everyone can read this forum, but only Toolset clients can post in it. Toolset support works 6 days per week, 19 hours per day.

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Supporter timezone: Asia/Karachi (GMT+05:00)

Tagged: Content Templates, Views, Views plugin

This topic contains 1 reply, has 2 voices.

Last updated by Waqar 4 years ago.

Assisted by: Waqar.

Author

Posts

March 29, 2021 at 2:35 am #2003881

guyH

Tell us what you are trying to do?

I am trying to edit the "Something Rotten" page on DavidMayers.com. When the "Toolset Views" plugin is activated, the Avada Builder will not load, however, when it's deactivated, the builder loads just fine. I am attaching a video showing the issue.

This only appears to happen on the Something Rotten page. Other pages are loading the Avada Builder with "Toolset Views" activated and deactivated just fine.

I am an exclusive Avada user, and use Toolset on most of my sites. I also want to know if this is a site-exclusive error or something that I'll need to add to other sites in the future, but I would like to continue to use Toolset in the future.

Here is a video explaining my issue:
hidden link

Thank You!

March 29, 2021 at 7:44 am #2003985

Waqar

Hi,

Thank you for contacting us and I'd be happy to assist.

I've performed some tests on my website, but couldn't reproduce this issue.

Also, the Admin access details that you've shared didn't work either.

Can you please check the username and password and share them again?
( Please always use the designated access details section to share the access details and never include them in the message's body )

Note: Your next reply will be private and please make a complete backup copy, before sharing the access details.

regards,
Waqar

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