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[Closed] Toolset Views & Avada Builder conflict

This support ticket is created 3 years, 9 months ago. There's a good chance that you are reading advice that it now obsolete.

This is the technical support forum for Toolset - a suite of plugins for developing WordPress sites without writing PHP.

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This topic contains 1 reply, has 2 voices.

Last updated by Waqar 3 years, 9 months ago.

Assisted by: Waqar.

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#2003881

Tell us what you are trying to do?

I am trying to edit the "Something Rotten" page on DavidMayers.com. When the "Toolset Views" plugin is activated, the Avada Builder will not load, however, when it's deactivated, the builder loads just fine. I am attaching a video showing the issue.

This only appears to happen on the Something Rotten page. Other pages are loading the Avada Builder with "Toolset Views" activated and deactivated just fine.

I am an exclusive Avada user, and use Toolset on most of my sites. I also want to know if this is a site-exclusive error or something that I'll need to add to other sites in the future, but I would like to continue to use Toolset in the future.

Here is a video explaining my issue:
hidden link

Thank You!

#2003985

Hi,

Thank you for contacting us and I'd be happy to assist.

I've performed some tests on my website, but couldn't reproduce this issue.

Also, the Admin access details that you've shared didn't work either.

Can you please check the username and password and share them again?
( Please always use the designated access details section to share the access details and never include them in the message's body )

Note: Your next reply will be private and please make a complete backup copy, before sharing the access details.

regards,
Waqar

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