Skip Navigation

[Resolved] Toolset User Form adds a \ whenever a text field includes a '

This support ticket is created 2 years, 11 months ago. There's a good chance that you are reading advice that it now obsolete.

This is the technical support forum for Toolset - a suite of plugins for developing WordPress sites without writing PHP.

Everyone can read this forum, but only Toolset clients can post in it. Toolset support works 6 days per week, 19 hours per day.

Sun Mon Tue Wed Thu Fri Sat
- 10:00 – 13:00 10:00 – 13:00 10:00 – 13:00 10:00 – 13:00 10:00 – 13:00 -
- 14:00 – 18:00 14:00 – 18:00 14:00 – 18:00 14:00 – 18:00 14:00 – 18:00 -

Supporter timezone: Asia/Kolkata (GMT+05:30)

Author
Posts
#2050955
2021-05-10_15-22-20.png

I am trying to:

Fix a but where toolset is adding a \ whenever the user form loads a profile with a '

This doesn't happen in WordPress but the Toolset User Form adds it whenever updating a user profile from the CRED form.

Link to a page where the issue can be seen:

hidden link

I expected to see:

The correct value of Michael's Name

Instead, I got:
Michael\'s Name

#2051351

Minesh
Supporter

Languages: English (English )

Timezone: Asia/Kolkata (GMT+05:30)

Hello. Thank you for contacting the Toolset support.

This is known issue to us and we already file internal ticket and our devs will look into it as soon as possible.

For now, you may would like to downgrade the Toolset forms plugin version to working version.

#2052181

What is the working version? We've just set up the site so I'm not sure what version I should be installing.

#2052761

Minesh
Supporter

Languages: English (English )

Timezone: Asia/Kolkata (GMT+05:30)

Here is the errata page:
- https://toolset.com/errata/forms-adds-backslash-to-custom-field-containing-apostrophe/

You should downgrade to Forms version 2.6.6 - you can download the form's old version from the following link:
=> https://toolset.com/download/toolset-cred/#changelog

#2057951

Minesh
Supporter

Languages: English (English )

Timezone: Asia/Kolkata (GMT+05:30)

We just release a Toolset Forms version 2.6.9 that contains the fix for this issue:

Could you please update ALL Toolset plugins to it's latest officially released version. You can download the latest plugin release from your accounts page:
=> https://toolset.com/account/downloads/

This ticket is now closed. If you're a WPML client and need related help, please open a new support ticket.