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[Resolved] Toolset properties template does not save, again.

This support ticket is created 3 years, 6 months ago. There's a good chance that you are reading advice that it now obsolete.

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This topic contains 2 replies, has 2 voices.

Last updated by matthiasV-2 3 years, 5 months ago.

Assisted by: Waqar.

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#2099211

**Please refer this ticket to Waqar**

Waqar,

Referring to the ticket below:
https://toolset.com/forums/topic/updating-content-templates-after-edits-not-working/

We are unable to save the properties template, once again.

We're using our test site hidden link, but persumably the same issue occurs on our production site hidden link as well.

I've sent a screen recording video to Nigel.

#2101029

Hi,

Thank you for contacting us and I'd be happy to assist.

I've checked the properties template and the errors shown in the console are not the same as the older ticket.

It seems to be related to how the styles and shortcodes are added inside the shortcode block and the editor is not able to recognize that content.

I've read the details from both of your recent tickets and watched both videos you shared with Nigel and confirm that it is related to what is covered in the other ticket.
( ref: https://toolset.com/forums/topic/error-adding-a-shortcode-block-around-a-conditional-template-block/ )

You're welcome to mark this ticket as resolved and we can continue the investigation through that other ticket.

For future reference, you can share the link to your video files in the ticket message itself. If for some reason, you'd like to share them privately you can send them directly to me using my email address "test@waqar.xyz".

regards,
Waqar

#2101983

My issue is resolved now. Thank you!