I am trying to:
Design toolset template for products
Link to a page where the issue can be seen:
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I expected to see:
Toolset template on my Thesis template
Instead, I got:
Hello,
It seems to be a compatibility issue, and I have checked the URL you mentioned above, I can see only below message:
Maintenance mode is on
I suggest you check these:
1) Make sure you have installed the Toolset plugins:
- Toolset Blocks
- Toolset Types
- Toolset WooCommerce Blocks
2) Follow document to setup product content template:
https://toolset.com/lesson-placement/lesson-placements-1666453-1666547/
3) If the problem still persists, please check these:
a) Switch to WordPress default theme 2021,
b) If the problem is fixed, then it should be a compatibility issue with your theme "Thesis", you can provide a copy of your website in below private message box, also point out the problem page URL and content template URL, I need to test and debug it in my localhost.
https://toolset.com/faq/provide-supporters-copy-site/
I can allow you to log into the site because duplicator giving some issues. Want to do that?
Please try these:
1) Backup your website
2) Fill below private message box with your website credentials, also point out the problem page URLs, thanks
I have tried the credentials you provided above, it is not valid, I get below error message:
Error: The password you entered for the username sryan is incorrect.
Please check it, make sure it is an valid admin account. thanks
username: techsupport
the rest of the details remain.
username: techsupport
with the same password credentials.
Thanks for the details, I am trying to export the duplicator package from your website, will update here if find anything
I can duplicate the same problem in my localhost with Thesis theme files download from your website, it seems this theme is not compatible with Toolset Woocommerce Blocks plugin.
You might consider to switch to one of our recommended theme:
https://toolset.com/documentation/recommended-themes/
Your plugin is causing my site to throw 503 errors. Once i disable the Blocks plugin, then i stop getting the 503. feel like i wasted money
I changed to the Astra theme and everytime i enable Blocks or blocks for woocommerce, i start getting 503 server errors.
The 503 error means there are some server/PHP errors in your website, please try to get the PHP debug logs from your website:
https://toolset.com/documentation/programmer-reference/debugging-sites-built-with-toolset/#php-debugging
section "PHP Debugging"
More help:
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