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This topic contains 2 replies, has 2 voices.
Last updated by 4 years, 4 months ago.
Assisted by: Luo Yang.
COMPLAINT
I have had this same issue for months! Jamal has looked into it but was not able to solve it. He basically told me it doesn't matter (https://toolset.com/forums/topic/error-update-failed-undefined/) and there was nothing more to do however it does matter!! I have bought toolset and just like the rest of your customers I deserve to have the same access to my product as everyone else. Otherwise, it is a breach of contract and supply of unsatisfactory goods. Right now I need to install the Toolset Forms Commerce add-on and yet I can't do this because it doesn't recognize my key and this is going to cause me delays as you are off at the weekend and I will now have to wait probably be told that I have to yet again set up a login for you to take a look and check something that Jamal has supposedly already checked. I think that this should be made an absolute priority for your solutions/tech team and this time can you fix it properly allowing me full functionality
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