Toolset Forms - Adding and Editing Custom post types not working

This thread is resolved. Here is a description of the problem and solution.

Problem:
The customer reported that the forms to add and edit posts are not working.

Solution:
Shared some troubleshooting steps and the customer informed that updating the Toolset plugins fixed this.

Relevant Documentation:
n/a

This is the technical support forum for Toolset - a suite of plugins for developing WordPress sites without writing PHP.

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Supporter timezone: Asia/Karachi (GMT+05:00)

Tagged: Content-submission forms, Membership sites, Membership sites, Toolset Forms

This topic contains 2 replies, has 2 voices.

Last updated by Alex Russell 1 year, 10 months ago.

Assisted by: Waqar.

Author

Posts

June 20, 2022 at 7:33 pm #2394943

Alex Russell

Tell us what you are trying to do?
I have a custom post type "Person Profiles". I am trying to create forms so that users that own these person profiles are able to create new profiles, and edit existing ones.

Using the forms I created, when I edit an existing profile, the changes do not save. When I try to add a new profile, the form throws error messages on the required fields, even though I had entered data into those fields.

Additionally, the Edit Post links do not show up for non-administrator users, even though I have Toolset Access set up to allow it.

Is there any documentation that you are following?
https://toolset.com/course-lesson/front-end-forms-for-adding-content/?utm_source=plugin&utm_campaign=forms&utm_medium=gui&utm_term=forms-creating-doc

Is there a similar example that we can see?

What is the link to your site?
hidden link

Member dashboard: hidden link
Add new profile form: hidden link
Sample Edit Profile form: hidden link

June 21, 2022 at 5:25 am #2401693

Waqar

Supporter

Languages: English (English )

Timezone: Asia/Karachi (GMT+05:00)

Hi,

Thank you for contacting us and I'd be happy to assist.

Are you seeing any other errors or warnings on the screen, in the browser's console, or in the server's error log?

To troubleshoot this, I'll need to see how these forms are set up in the admin area. Can you please share temporary admin login details, in reply to this message?

Note: Your next reply will be private and it is recommended to make a complete backup copy, before sharing the access details.

regards,
Waqar

June 21, 2022 at 2:37 pm #2402041

Alex Russell

My issue is resolved now. Thank you!

This ticket is now closed. If you're a WPML client and need related help, please open a new support ticket.