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[Resolved] Toolset conflict with Rankmath SEO plugin

This support ticket is created 5 years, 3 months ago. There's a good chance that you are reading advice that it now obsolete.

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This topic contains 11 replies, has 3 voices.

Last updated by magnusL 5 years ago.

Assisted by: Waqar.

Author
Posts
#1363019
toolset-cant-save-error.png

I am trying to:

Save custom posts, the problem occurs when trying to click the save button.

Link to a page where the issue can be seen:
hidden link

simply follow the link when logged in and try to add a new bonus

Answer from RankMath support team:

Hello,
I was able to reproduce this issue on my site. The Toolset plugin developer is prefixing the 3rd party validation js script handler which is causing problem. As per the WordPress guidelines, 3rd party scripts handler should not be prefixed to prevent it from loading twice. Please contact the Toolset plugin developer and ask them to use validate as script handler instead of wptoolset-form-jquery-validation.

For now, you can replace ‘wptoolset-form-jquery-validation’ to ‘validate’ in plugins/wp-views/toolset/toolset-common/toolset-forms/classes/class-validation.php & plugins/wp-views/toolset/toolset-common/inc/toolset.assets.manager.class.php.

#1363271

Hi,

Thank you for contacting us and I'd be happy to assist.

I've performed some tests with a similar relationship and Rank Math SEO plugin, but couldn't reproduce this on my test website.

It seems something specific to your website is involved and I'll recommend making a complete backup copy of the website and then testing this again, with all other non-Toolset plugins (except Rank Math SEO plugin) and custom code removed/disabled.

To rule out any code conflict from the theme, you can also temporarily switch to a default theme like Twenty Nineteen.

If adding a new related Bonus post works, you can start adding back the removed items, one-by-one.

If the issue still persists, you're welcome to share a clone/snapshot of your website for further investigation.
https://toolset.com/faq/provide-supporters-copy-site/

Please let me know how it goes and your next reply will be private.

regards,
Waqar

#1363915
#1363981

Thank you for sharing the duplicator package.

I'm downloading it now and will update you with the findings, as soon as this troubleshooting completes.

#1366261

Hi,

Thank you for waiting.

During troubleshooting, I noticed that the issue is reproducible with the Rank Math SEO plugin active when the post type includes an image type custom field from Toolset Types.

We appreciate you brought this forward and I've shared these findings with the concerned team for further review.

I'll keep you updated on the progress through this ticket.

regards,
Waqar

#1368845

Thank you, keep us posted regarding the progress.

#1375673

Any updates on progress ?

#1375675

Nigel
Supporter

Languages: English (English ) Spanish (Español )

Timezone: Europe/London (GMT+00:00)

Waqar is currently off.

Aside from the debugging work, I don't see further progress in the internal ticket, so I've asked for an update. I'll share what I'm told with you.

#1420839

We are still having this issue on multiple sites, Looking forward to a update.

#1421565

A fix for this issue is under testing.

I don't have a time estimate to share at the moment, but, I'll update you through this ticket, as soon as, the fix is released.

Thank you for your patience.

#1443775

I'd like to update that a fix for this issue will be included in the upcoming release of Toolset Types (version 3.3.9).

Thank you for reporting this and please update the plugin, once it is released.

#1461379

The Toolset Types 3.3.9 has been released which includes a fix for this issue.

You're welcome to update to this latest release and let us know in case the issue still persists.

#1462885

After some testing it now seems to be working as intended. My issue is resolved now. Thank you!