[Closed] Toolset Blocks v1.6.14 – Cannot read properties of undefined (reading 'match')

[Author]

Posts

[Kirk]

I am trying to: View page with custom posts in reviews category

Link to a page where the issue can be seen: hidden link

I expected to see: All reviews (there are over 100 of them)

Instead, I got: I see one review and if I try to delete or edit the block on the page I get a white screen of death.

Error follows;-

TypeError: Cannot read properties of undefined (reading 'match')
at c.maybeAddItemAttribute (hidden link)
at c.value (hidden link)
at c.value (hidden link)
at Ur (hidden link)
at Fr (hidden link)
at hidden link
at to (hidden link)
at hidden link
at no (hidden link)
at hidden link

Toolset Blocks v1.6.14
Toolset Types v3.5.2
WordPress v6.5

All other plugins and themes are up to date.

This occurred before I updated to WordPress v6.5

[Minesh]

Hello. Thank you for contacting the Toolset support.

This looks like a known issue to us and related to the following:
- https://toolset.com/forums/topic/a-back-office-page-is-not-displayed-blank-page-since-the-wordpress-6-5-update/

If you need to be able to edit the template or page in the meantime, there is no alternative but to downgrade WordPress to a previous version (e.g. 6.4.3). You could, then, edit the template or page.

[Kirk]

Thanks for the suggestion,

I have reverted to WordPress 6.4.2 and I still have the same problem (see attached).

As with the other ticket on this issue I cannot add new pages or update content (see attached).

Thanks in advance for your help.

Kirk

[Minesh]

That is really strange.

In order to minimize the cause of the issue and to ensure about the possible conflict between the plugin(s) or theme you use:

Could you please try to resolve your issue by deactivating all third-party plugins as well as the default theme to check for any possible conflicts with any of the plugins or themes?
- Do you see any difference? if no:

Can you please try to enable server-side error logging. This is always a good first step when debugging server-side errors. You can see how to enable debug logging here:
- https://toolset.com/documentation/programmer-reference/debugging-sites-built-with-toolset/#php-debugging

Go in your wp-config.php file and look for define(‘WP_DEBUG’, false);. Change it to:

define('WP_DEBUG', true);

Then add these lines, just before it says 'stop editing here':

ini_set('log_errors',TRUE);
ini_set('error_reporting', E_ALL);
ini_set('error_log', dirname(__FILE__) . '/error_log.txt');
ini_set('display_errors', 'Off');

Reload your site. This will create an error_log.txt file in your site's root directory. Please check if you find any error there or send me the error log for review. Once that is done, you can revert the updates you made to wp-config.php.

[Kirk]

Hi Minesh,

Unfortunately the customer ran out of patience and asked me to fix it immediately as they needed to update content.

i restored a backup from last week prior to the problem being visible.

I will see if I can restore another backup of the broken site on a test server then do that troubleshooting for you.

In the meantime, if there is a fix for this acknowledged problem, then I would appreciate being made aware.

Thanks for all your help
Kirk,

[Minesh]

We need duplicator copy of your site in order to investigate the issue further to ensure and find the core of the issue.

You can share the test site where I can see the issue and share the details if possible which is asked in previous reply:
- https://toolset.com/forums/topic/toolset-blocks-v1-6-14-cannot-read-properties-of-undefined-reading-match/#post-2691561
OR
You can send me duplicator copy of your site with problem URL and steps to follow to see the issue.
- https://toolset.com/faq/provide-supporters-copy-site/

I have set the next reply to private which means only you and I have access to it.

[Kirk]

You guys really need to fix this problem.

I have had a second website break with this issue now.

It has taken way too long to fix.

You have acknowledged a problem with Toolset Blocks and WordPress 6.5

[Nigel]

Minesh is off, let me step in here.

Reading the ticket it looks like we are still waiting for a copy of a site where we can see the problem, or access to such a site.

We do have a known issue related to WordPress 6.5, which has a fix pending release, which can be downloaded from https://toolset.com/errata/wordpress-6-5-update-breaks-editor-if-using-core-media-block-with-dynamic-sources/

But that may not help you, because the error reported by you is different.

I'll set another private reply in case you can share site credentials or a copy of such a site.