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[Resolved] toolset blocks color palette only show gray, not colors set by Blocksy theme

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This topic contains 3 replies, has 2 voices.

Last updated by jenniferC-6 1 year ago.

Assisted by: Luo Yang.

Author
Posts
#2578757

Tell us what you are trying to do?
I am using Toolset Blocks plugin with my Blocksy theme, but toolset blocks do not respect the global color palette set with the theme settings. Only dark grey options show up and all show a blue color when I hover over them.
Other native WP blocks and even Stackable blocks correctly allow my set color palette to show, but never in Toolset blocks.
I have a screen recording showing how the color palette appears inside my toolset blocks. Find it here: hidden link

Is there any documentation that you are following?
https://toolset.com/forums/topic/toolset-blocks-not-recognizing-palette-set-by-blocksy-theme/
says this has been addressed in a plugin update, but my site is still experiencing this issue

Is there a similar example that we can see?

What is the link to your site?
hidden link

#2579065

Hello,

I assume we are talking about theme "Blocksy", download from:
https://wordpress.org/themes/blocksy/

I have tried it in a fresh WP installation + the latest version of Toolset plugins, I can see the problem you provided in the video capture.

Since it is a compatibility issue, it might take some time to fix. Here is a workaround, you can just copy/paste the CSS class name into Toolset blocks, see below test site:
Login URL: hidden link

Post with container block:
hidden link
find and select the container block, in the block setting panel, option "CSS CLASSES", add the specific Blocksy theme CSS class names:
- has-palette-color-3-background-color
- has-background

Test it in frontend:
hidden link
It works fine.

More help:
https://toolset.com/course-lesson/container-blocks/

#2580131

Thanks Luo for the temporary workaround on this. I actually use the paid Blocksy Pro version, so I will also send this to their team.

As far as setting the colors, I know how to just use the custom color button and insert my own hex code, so that is probably what I will do while waiting for this to be compatible.

#2583765

My issue is not currently resolved yet.

This ticket is now closed. If you're a WPML client and need related help, please open a new support ticket.