Hi,
I wanna create ticekt system, user fills fom and upload (selected form pc) files.
Admin manage ticket options: opened, adopted, rejected, processed, completed.
User see currently ticket info.
That's a bit complex with Toolset.
The Toolset is not a forum or social messaging or issue listing tool, it's rather a tool to create websites in a more general way and specially focused on queries, templating and editing stuff in the front end that WordPress one way or another provide already.
For forum software, I would look out for BuddyPress or similar tools as they are focused on that already.
With Toolset, you can do that, however, it's not the perfect solution for a forum or ticketing system.
1. You would create your post type "ticket"
2. A form that edits and a form that creates posts in this post type
3. The form should include all fields you need for the single ticket posts (image upload, etc)
4. Another field should save states like opened, adopted, etc
5. The forms can then be controlled by Toolset Access, so you can decide who can edit and who can create, and more.
Later, in a View, you can also list those posts in the ticket post type as a list, styling it similar to a forum, for example.
Here are explained the steps that you would follow as above outlined:
https://toolset.com/documentation/user-guides/create-a-custom-post-type/
https://toolset.com/documentation/getting-started-with-toolset/publish-content-from-the-front-end/forms-for-editing/
https://toolset.com/documentation/user-guides/using-custom-fields/
https://toolset.com/documentation/user-guides/access-control-for-cred-forms/
Please let me know if you need more detailed information about a specific part.
