[Closed] There is an error message since this morning

[Author]

Posts

[ashodK]

The “flatsome-page-layout” plugin has encountered an error and cannot be rendered.

getting this error since yesterday, when I try to create a new toolset post
hidden link

[Waqar]

Hi,

Thank you for contacting us and I'd be happy to assist.

We've recently released some Toolset plugin updates for compatibility with with latest WordPress 6.4. They are not installed on your website yet.
( if the updates don't show up, please go to WP Admin -> Plugins -> Add New Plugin -> Commercial and use the 'Check for updates' )

I'll recommend to update all Toolset plugins to the latest releases and see if this error is fixed

In case the issue persists, I'll recommend temporarily turning on WordPress debugging and see if any detailed errors/warnings are recorded in the server's error log.

regards,
Waqar

[ashodK]

I did the update
still same error

hidden link

hidden link

[Waqar]

Thank you for sharing this update.

Did you also check the server's error log, as suggested in my earlier reply? I'll also need your permission to download a clone/snapshot of the website, to test this on a different server.

[ashodK]

how do i do that?

[ashodK]

You have permission

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[Waqar]

Thank you for the permission.

The Duplicator plugin was already installed on your website. But, when I tried to create a duplicator package it failed every time.

At WP Admin -> Tools -> Site Health, I saw this warning:
Available disk space is critically low, less than 20 MB available. Proceed with caution, updates may fail.

Lack of the server space can be the reason for the Duplicator package failing and also for the originally reported issue.

Can you please sort out this space issue with the host and then see if it makes any difference?