The XML file could not be read.

This support ticket is created 2 years, 8 months ago. There's a good chance that you are reading advice that it now obsolete.

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This topic contains 3 replies, has 2 voices.

Last updated by Luo Yang 2 years, 8 months ago.

Assisted by: Luo Yang.

Author

Posts

June 9, 2022 at 10:17 am #2381197

markM-8

Tell us what you are trying to do?
- I am trying to export/import my views form one website to another. The error i keep gettign is: The XML file (evidencesynthesisireland.views.2022-06-09.zip) could not be read.
Is there any documentation that you are following?
- i have done this before with no issues

Is there a similar example that we can see?
- none

What is the link to your site?
old - hidden link
new - hidden link

I can share the exported zip file if required.

June 10, 2022 at 3:14 am #2381793

Luo Yang

Hello,

There might be some issues when you export the views settings from old website, please try these in your old website:
1) get the PHP debug logs.
2) In case it is a compatibility problem, please deactivate all other plugins, and switch to WordPress default theme 2022, and test again

June 10, 2022 at 8:40 am #2382019

markM-8

Hi Lou where will I get the PHP debug logs?

June 14, 2022 at 6:40 am #2384389

Luo Yang

You can follow our document to get the PHP debug logs:
https://toolset.com/documentation/programmer-reference/debugging-sites-built-with-toolset/#php-debugging
section "PHP debugging"

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