The user fields for radio and select are not displaying on the user profile.

This support ticket is created 6 years, 2 months ago. There's a good chance that you are reading advice that it now obsolete.

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Tagged: Setting up custom fields, Types plugin

This topic contains 2 replies, has 2 voices.

Last updated by Richard Jacob 6 years, 2 months ago.

Assisted by: Luo Yang.

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October 22, 2018 at 10:28 pm #1132259

Richard Jacob

I am trying to: Create new user profiles using custom user fields.

Link to a page where the issue can be seen:

I expected to see: Radio and select fields I created to extend the user profile.

Instead, I got: The field names are displayed but the not the field inputs.

This is still a MAMP local installation but I tried an earlier version of Types in a public-facing sandbox environment and the fields displayed properly. Only on this site and only these user fields are not showing up. I also tried deactivating other plugins, including other Toolset plugins but that didn't help.

October 23, 2018 at 6:37 am #1132532

Nigel

Supporter

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Timezone: Europe/London (GMT+00:00)

Hi Richard

I just tested this locally and didn't see any problems with such fields with the current version of Types.

Can you double-check that with only Types installed and using the twentyseventeen theme you still see the problem?

If that's the case, can you export your Types settings and share that with me via dropbox or similar?

(No need for a private reply, the link will be hidden to other users.)

October 23, 2018 at 12:38 pm #1132668

Richard Jacob

I had added a function to the child theme's functions.php which was in conflict with the radio and select functions of the back-end user's form. Disabling the theme helped me spot it. I don't know why but I disabled everything BUT the theme! Anyway, thanks for the advice. All is well now.