The map block disappears when edited

This support ticket is created 2 years, 10 months ago. There's a good chance that you are reading advice that it now obsolete.

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Tagged: Toolset Blocks, Toolset Maps, Views plugin

This topic contains 1 reply, has 2 voices.

Last updated by Waqar 2 years, 10 months ago.

Assisted by: Waqar.

Author

Posts

March 2, 2022 at 9:06 pm #2306949

jimH-3

I am trying to: add a map block to a page and then edit the map parameters

Here is a video I recorded of how the Map block is not working for me.

hidden link

This is on a fresh install, a blank website with only a default WordPress theme and only Toolset plugins installed. I can add a Map Block to a page but as soon as I make any changes to the Map parameters the map disappears. The block is still there but no longer shows the Map. I have tried this on three websites before making a blank site. The other three sites already had maps working, but I can no longer edit anything in the Map Block on those sites or the Map disappears.

All of my sites are on WordPress 5.9

Thanks,

March 3, 2022 at 6:23 am #2307197

Waqar

Hi,

Thank you for contacting us and I'd be happy to assist.

Based on your report, I was able to reproduce this behavior on my test website too.

If any change is made to the map block's settings, only its preview disappears from the block's editor. The map still keeps showing as expected on the front-end and if the block editor screen is refreshed, the map preview becomes visible again ( until another change is made to its block ).

Thank you for bringing this forward. I've shared this with the concerned team and will keep you updated through this ticket.

regards,
Waqar