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[Resolved] The layouts plugin is blowing up our theme, which is Foundry by Tommus Rhodus.

This support ticket is created 7 years, 6 months ago. There's a good chance that you are reading advice that it now obsolete.

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This topic contains 1 reply, has 2 voices.

Last updated by Luo Yang 7 years, 6 months ago.

Assisted by: Luo Yang.

Author
Posts
#507015

When installed and activated in our Foundry theme, the Layouts plugin leaves us unable to access our Dashboard, and several of the pages on the site do not look right.

#507232

Dear Thomas,

It is abnormal.

1) You can remove the "Layouts" plugin folder using FTP tools, it will be able to remove the "Layouts" plugin from your website.

2) We need to know if there is any other compatibility problem in your website. please check these:
a) You are using the latest version of Layouts plugin
b) deactivate other plugins and switch to wordpress default theme, and test again

3) If the problem still exists, please provide a downloadable URL of the "Foundry theme", and describe detail steps to duplicate same problem, I need to duplicate it and debug in my localhost. thanks

This ticket is now closed. If you're a Toolset client and need related help, please open a new support ticket.