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[Resolved] Template Option Not Available

This support ticket is created 3 years, 9 months ago. There's a good chance that you are reading advice that it now obsolete.

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This topic contains 3 replies, has 2 voices.

Last updated by heatherZ 3 years, 9 months ago.

Assigned support staff: Christian Cox.

Edit program ‹ FundRally — WordPress (1).png
Edit program ‹ FundRally — WordPress.png

I am trying to: Edit a page created with Toolset

Link to a page where the issue can be seen: hidden link (only viewable on backend)

I expected to see: Ability to edit/add pages created with toolset, but elements are broken after updates

Instead, I got: Unable to change featured image or apply a layout

More info:

This was created in April/May of 2018. The site uses Toolset and DIVI. After Godaddy autoupdated to latest WordPress, I was unable to edit a page without some element breaking.

I've attached screenshots of what happens if I make ANY change or ADD a new tooset post

1 - Broken Layout and buttons
2 - What they look like before I make ANY change (1) version


Hi, I'll be glad to take a closer look if you provide login credentials in the private reply fields here. I would also like to point out that we recommend you do not activate Toolset Layouts if using the Divi theme. For this and other best-practices in Toolset and Divi integration, check here:


Okay, I'm unable to select the "Programs" template layout to apply to the Program post, but I don't see any obvious cause for the problem. With your permission, I would like to turn the theme and other plugins off temporarily to try to isolate any plugin conflict.


My issue is resolved now. Thank you! I rolled back everything to an older version and got it working.