Taxonomy - All categories showing as root level not as sub-categories

This support ticket is created 4 years, 10 months ago. There's a good chance that you are reading advice that it now obsolete.

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Tagged: Setting up custom taxonomy, Types plugin

This topic contains 2 replies, has 2 voices.

Last updated by charlesB-5 4 years, 10 months ago.

Assisted by: Waqar.

Author

Posts

March 3, 2020 at 9:27 pm #1537901

charlesB-5

Hello, In the admin section all categories are listed at the root level. (Image1). How can I have them showing the hierarchy? (Image2)
Is it a theme issue? Thanks

March 4, 2020 at 8:28 am #1538431

Waqar

Hi Charles,

Thank you for contacting us and I'd be happy to assist.

From the screenshots, I'll assume you're referring to the category selection list on the post edit screen.

To show the category terms in a parent/child hierarchy, it is important that the parent term has been set with the child terms when adding or editing them.

Example screenshot: hidden link

If you've already set the parent of the child terms and they're still not showing correctly, you're welcome to share temporary admin login details, along with the link to the page with this issue.

Note: Your next reply will be private and please make a complete backup copy, before sharing the access details.

regards,
Waqar

March 4, 2020 at 4:33 pm #1539291

charlesB-5

My issue is resolved now. Thank you!