Tags are not visible

This support ticket is created 2 years, 11 months ago. There's a good chance that you are reading advice that it now obsolete.

This is the technical support forum for Toolset - a suite of plugins for developing WordPress sites without writing PHP.

Everyone can read this forum, but only Toolset clients can post in it. Toolset support works 6 days per week, 19 hours per day.

No supporters are available to work today on Toolset forum. Feel free to create tickets and we will handle it as soon as we are online. Thank you for your understanding.

Sun	Mon	Tue	Wed	Thu	Fri	Sat
-	9:00 – 13:00	9:00 – 13:00	9:00 – 13:00	9:00 – 13:00	9:00 – 13:00	-
-	14:00 – 18:00	14:00 – 18:00	14:00 – 18:00	14:00 – 18:00	14:00 – 18:00	-

Supporter timezone: Asia/Hong_Kong (GMT+08:00)

This topic contains 1 reply, has 2 voices.

Last updated by Luo Yang 2 years, 11 months ago.

Assisted by: Luo Yang.

Author

Posts

December 13, 2021 at 5:00 am #2243153

amrinderS

In the EDIT form of a Custom Post Type called Winery, when i edit it, sometimes the tags are not visible as autoselected whereas in others they show in the edit form. Tags are there when we view in the backend.

Here you can see Tags field is empty. hidden link
But in the backend, it has tags hidden link
This is the url: hidden link

Thanks

December 13, 2021 at 7:34 am #2243253

Luo Yang

Hello,

The problem you mentioned above is abnormal, please check these:
1) In case it is a compatibility problem, please deactivate all other plugins, and switch to WordPress default theme 2021, and test again
2) Also check if there is any PHP/JS error in your website:
https://toolset.com/documentation/programmer-reference/debugging-sites-built-with-toolset/
3 If the problem still persists, please provide database dump file(ZIP file) of your website, you can put the package files in your own google drive disk, share the link only, also point out the problem page URL and form URL, I need to test and debug it in my localhost, thanks
https://toolset.com/faq/provide-supporters-copy-site/

The topic ‘[Closed] Tags are not visible’ is closed to new replies.