Tell us what you are trying to do?
create a custom post with style of its own
attached two images. One of how it should appear and one of how it appears
Is there any documentation that you are following?
no
Is there a similar example that we can see?
no
What is the link to your site?
hidden link
Hi,
Thank you for contacting us and I'd be happy to assist.
I'm not seeing any image on the post that you've shared, which seems to be some cache issue/conflict.
( screenshot: hidden link )
To troubleshoot this, I'll need to see how this post's content and the template are set up in the admin area. Can you please share temporary admin login details in reply to this message?
Note: Your next reply will be private and please make a complete backup copy, before sharing the access details.
regards,
Waqar
Thank you for sharing the admin access.
I noticed that no image source custom field was selected in the image block's settings in the content template.
( screenshot: hidden link )
I've selected the "Capa do livro" field in the source settings and the image is now showing on the front-end.
( screenshot: hidden link )
The styles for the image's container's background and padding are missing though. I've performed some tests on my website with a similar container and image block, but couldn't reproduce this issue of the missing styles. It suggests that something specific to your website is involved.
To troubleshoot this, I'll suggest the following steps:
1. Please make sure that WordPress, active theme, and plugins are all updated to the latest versions.
2. It would be interesting to test this with all non-Toolset plugins disabled and a default theme like Twenty Twenty-One.
If it's fixed, you can start adding the disabled items, one by one, to narrow down to a possible conflicting one.
3. In case the issue still persists, I'll need a clone/snapshot of your website, to investigate this on a different server.
( ref: https://toolset.com/faq/provide-supporters-copy-site/ )
Please let me know how it goes and I've set your next reply as private.
