[Resolved] Strange behavior from Post Form using custom code you provided for notifications
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We have a new problem with the Registration system your support team has assisted us with extensively. On each Ride page on our site, we have a Registration form for that Ride using a post form. There is a Relationship between Ride and Registration.
The problem we're having is with the Notification that goes out when this Registration Form is submitted. The Body of the Notification is as follows:
[types field='name' item="%%POST_ID%%"][/types] has registered for your %%PARENT_POST_TITLE%% ride.
The problem we're having is this code is working perfectly when the end-user submitting the form is logged in, but when the end-user is logged out the notification received is like this:
User Name has registered for your CRED Auto Draft0d58439cc9229a96cdfe27c49d805b9b ride.
Instead of showing the Ride title, it is showing that instead. But it works fine showing the correct Ride title when the user submitting the form is logged in.
I'm not sure what the custom code is that you refer to. I guess it probably relates to registering %%PARENT_POST_TITLE%% as a custom placeholder, and it is not a placeholder that is offered by default.
I used an alternative to output the post title of the parent post in my local test site, where I didn't suffer the same problem that you report.
In my notification I output the parent post title with this shortcode:
The parent post is [wpv-post-title item="@project-task.parent"]
(My site has a project-task one-to-many relationship; you would need to change the slugs to match your relationship.)
You've updated the code correctly. The only thing left is that the slug of the relationship i.e. the part 'project-task' will need to be replaced, with the slug of the relationship used on your website.
That looks like it worked perfectly. I tested with both logged in and not logged in user accounts and the ride title displayed properly in the notification e-mails.
Thanks a bunch.
lesleeM confirmed that the issue was resolved on 2023-11-27 02:34:46.
This ticket is now closed. If you're a WPML client and need related help, please open a new support ticket.
