Skip Navigation

[Resolved] Split: WPBakery Page Builder, Blog masonry, does not recognize Post Types as a Post – wpbakery icons

This support ticket is created 5 years, 2 months ago. There's a good chance that you are reading advice that it now obsolete.

This is the technical support forum for Toolset - a suite of plugins for developing WordPress sites without writing PHP.

Everyone can read this forum, but only Toolset clients can post in it. Toolset support works 6 days per week, 19 hours per day.

Sun Mon Tue Wed Thu Fri Sat
- 9:00 – 13:00 9:00 – 13:00 9:00 – 13:00 9:00 – 13:00 9:00 – 13:00 -
- 14:00 – 18:00 14:00 – 18:00 14:00 – 18:00 14:00 – 18:00 14:00 – 18:00 -

Supporter timezone: Asia/Hong_Kong (GMT+08:00)

Tagged: 

This topic contains 16 replies, has 3 voices.

Last updated by AlvaroB 5 years, 1 month ago.

Assisted by: Luo Yang.

Author
Posts
#1367071

MANY MANY MANY THANKS YOU HELP ME A LOT!!!

Just one more thing, I don´t know why there is a conflict with the Toolset icons and the "WPBakery Page Builder" icons, as you can see in the attached screenshots they are not showing, maybe you know how to solve it.

Tjhanks again

#1367545

Minesh
Supporter

Languages: English (English )

Timezone: Asia/Kolkata (GMT+05:30)

Hello. Thank you for contacting the Toolset support.

We just published new version for Toolset Types, views Forms plugin.

We always recommend running your site with the latest stable release plugin version.

*** Please make a FULL BACKUP of your database and website.***
Could you please update ALL Toolset plugins to it's latest officially released version. You can download the latest plugin release from your accounts page:
=> https://toolset.com/account/downloads/

Do you still see the issue?

#1368289
1366533-icons_WPBakery_Page_Builder.jpg
1366533-icons_tool_set.jpg

Hi Minesh, yes I have try in a demo site and still the same problem, It is definitely a comflipto with "WPBakery", when I deactivate the plugin, the icons are displayed, I whish tool set contact "WPBakery page builder"

Here is the access, login desactive "WPBakery" and after go to legislation post type, edit any and you will see the icons on the link repeatible grpup are showing.

#1368523

Minesh
Supporter

Languages: English (English )

Timezone: Asia/Kolkata (GMT+05:30)

Again - the username and password it not working that should allow me to access admin. Can you please send me working access details.

I have set the next reply to private which means only you and I have access to it.

#1369327
links.jpg
links1.jpg
links2.jpg

By the way, you remember the great favor you did to me, adding a View to the repeatable group of Links in the custom type "Good Practices" I don´t knwo wy but it stop working, what I mean is that when there is not links still showing the title and a text "No items found", may be is because I update Types plugin? ;( hidden link I attached screem shots.

Thanks Minesh!!

#1369817

Minesh
Supporter

Languages: English (English )

Timezone: Asia/Kolkata (GMT+05:30)

I checked few pages but I see WP Bakery page builder loading normally. Where exactly I can see the icon conflict on which page? Can you please share the link?

#1371807
icons-toolset.jpg

Hi, as you can seee here hidden link the icons of tool set are not showing

Thanksa lot

#1371851

Also there is a problem with archive templete, I have to add to hidden link this css:
#content{
height: 1500px!important;
}
If I don´t add this css, I can not see the content and I need to have a auto height so I be able to show as many elements as you want

#1371889

Hello,

Minesh is on vacation, I will take care of this thread.

Since it is a compatibility issue with other plugins/theme(WPBakery), please provide a copy of your website in below private message box, I need to test and debug it in my localhost.

You can put the duplicator package in your own google drive disk, and share the link.
https://toolset.com/faq/provide-supporters-copy-site/

#1371983

Thanks for the details, I can download the files, will update here if there is anything found.

#1372053

I Luo, thanks a lot

#1372077
the7-2.JPG
the7-1.JPG

Here are what I found:
Q1) If I don´t add this css, I can not see the content and I need to have a auto height so I be able to show as many elements as you want

The problem is in outer HTML div tag ".wf-container", it is being to be set as height = 0px by some JS codes from "The7" theme or "The7 WPBakery Page Builder" plugin.

See screenshot the7-1.JPG

You can fixed it by replacing the CSS codes you mentioned above with:

.wf-container{
	height: auto !important;
}

Q2) as you can see here hidden link the icons of tool set are not showing

Yes, I can see the problem with your duplicator package, and I have tried it in my localhost with a fresh WordPress installation + the latest version of Toolset plugins + "The7" theme or "The7 WPBakery Page Builder" plugin from your duplicator package, it works fine, see screenshot the7-2.JPG.

Do you have any clue to duplicate the problem in a fresh WordPress installation? is there any special setting in The7 theme or "The7 WPBakery Page Builder" plugin, if there is, please provide detail steps, otherwise, it will be taken as an exception.

Q3) conflict with the Toolset icons and the "WPBakery Page Builder" icons
https://toolset.com/wp-content/uploads/2019/10/1368289-1366533_icons_WPBakery_Page_Builder.jpg

It is known conflict issue, please try the Workaround provided by in another thread here:
https://toolset.com/forums/topic/views-and-types-messing-up-vc-ultimate-addon-icons/#post-1249813

#1372225

Hi many many thanks, so If I update types and the7 should see the icons?

#1372765

No, I have already tried it in my localhost with the duplicator package, after update Toolset plugins, the problem still persists.

#1375719

Hi, you want me to mark the ticket as solved or shopuld I mark "The problem is not fully resolved, but I don't need more help now"? I got and other problem with the archive pages, it does not so the footer, do you prefer I open a new ticket?