Split: Rolling back to Types 3.4.15 not fixing the WYSIWYG field

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This topic is split from https://toolset.com/forums/topic/paragraph-line-breaks-missing-from-custom-fields-2/

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Tagged: Setting up custom fields, Types plugin

This topic contains 4 replies, has 2 voices.

Last updated by Waqar 2 years, 3 months ago.

Assisted by: Waqar.

Author

Posts

August 18, 2022 at 5:53 am #2439967

keithW

Waqar,

Thanks for the update.

Rolling back to 3.4.15 has worked for the most part except for one site. We rolled it back yesterday and there are still several pages with the condensed text on both the frontend and backend of the site. Any ideas how to further troubleshoot and fix?

August 18, 2022 at 5:58 am #2439971

Waqar

Hi,

Can you please share temporary admin login details of this website, along with the link to some affected posts/pages?

Note: Your next reply will be private and making a complete backup copy is recommended before sharing the access details.

regards,
Waqar

August 19, 2022 at 1:46 pm #2440937

Waqar

Thank you for sharing the admin access.

Looking into the example posts and their fields, it seems these posts are the ones that have been updated at least once, while the latest Types 3.4.16 was active.

In that state, when the post was edited/updated from the post edit screen, the spaced paragraphs were removed and the text was saved as one long paragraph.

Now, rolling back to Types 3.4.15, will save this from happening for any other posts that you'll edit/update moving forward, however, it will not revert the changes, which have been made already.

So, for these affected posts, I'm afraid, you'll have to add the spaces for paragraphing, manually.

August 19, 2022 at 2:07 pm #2440977

keithW

Waqar,

Thanks for taking a look. I thought that likely was the case but the client had assured me that he hadn't made any updates to those bios, recently.

August 22, 2022 at 11:34 am #2442517

Waqar

If you'll open the bio pages from both websites (staging and the old dev version), you'll see some differences in the added content (other than the lost formatting).

Unfortunately, I can't think of any other logical explanation than the one shared in the last reply. I can understand it is not ideal, but, the content in those bio pages will need to be adjusted manually to include the line breaks, for the paragraphing.