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[Resolved] spinner graphic appears on form interaction

This support ticket is created 3 years, 10 months ago. There's a good chance that you are reading advice that it now obsolete.

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This topic contains 1 reply, has 2 voices.

Last updated by Waqar 3 years, 10 months ago.

Assisted by: Waqar.

Author
Posts
#1665465

I am using a spinner graphic with this view: hidden link

the view appears on this page: hidden link

if i use the drop down filter to filter, the spinner icon appears before I click search. I only want it to appear when I click search because I have the update setting set to "AJAX results update when visitors click on the search button" so nothing actually happens until the user hits search, but the spinner appears which makes it confusing.

here is an exampe of what I see hidden link

here is a one click administrator login: hidden link

#1666213

Waqar
Supporter

Languages: English (English )

Timezone: Asia/Karachi (GMT+05:00)

search-settings.png

Hi,

Thank you for contacting us and I'd be happy to assist.

Even when the option "AJAX results update when visitors click on the search button" is selected, an AJAX operation is performed in the background to update the available values in the search fields, whenever any change is made in their selection. This makes sure only those field values are shown, with which some results are available.

To avoid this AJAX call, you can select the "Always show all values for inputs" option, as shown in the attached screenshot.

I hope this helps and please let me know if you need any further assistance around this.

regards,
Waqar

This ticket is now closed. If you're a WPML client and need related help, please open a new support ticket.