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[Resolved] Spinner doesn't stop

This support ticket is created 3 years, 9 months ago. There's a good chance that you are reading advice that it now obsolete.

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This topic contains 1 reply, has 2 voices.

Last updated by Luo Yang 3 years, 9 months ago.

Assisted by: Luo Yang.

Author
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#2149167
screen.png

Hi.
I built a database and created a home page from where it is possible to search the pages (results).
Everything looks OK except when I try to search for something that doesn't have any result (writing a random word on the search box, for example). In these cases, it says that nothing was found (as it was supposed) but the spinner doesn't stop and nothing else works (I can't select a new filter to make a new search without reloading the full page).

The website is live, so you can replicate this very easily: hidden link

Thank you.

#2149331
errors2.JPG

Hello,

I have tried the URL you mentioned above, and see lots of errors in my Chrome browser console window, see my screenshot:
errors2.JPG

Please check these in your website:
1) Make sure you are using the latest version of Toolset plugins, you can download them here:
https://toolset.com/account/downloads/

2) In case it is a compatibility problem, please deactivate all other plugins, and switch to WordPress default theme 2021, deactivate all custom PHP/JS code snippets, and test again

3) Also check if there is any PHP/JS error in your website:
https://toolset.com/documentation/programmer-reference/debugging-sites-built-with-toolset/