Skip Navigation

[Closed] Some Posts from Custom Post Type lose the content template

This support ticket is created 4 years, 4 months ago. There's a good chance that you are reading advice that it now obsolete.

This is the technical support forum for Toolset - a suite of plugins for developing WordPress sites without writing PHP.

Everyone can read this forum, but only Toolset clients can post in it. Toolset support works 6 days per week, 19 hours per day.

Sun Mon Tue Wed Thu Fri Sat
- 10:00 – 13:00 10:00 – 13:00 10:00 – 13:00 10:00 – 13:00 10:00 – 13:00 -
- 14:00 – 18:00 14:00 – 18:00 14:00 – 18:00 14:00 – 18:00 14:00 – 18:00 -

Supporter timezone: Asia/Kolkata (GMT+05:30)

This topic contains 1 reply, has 2 voices.

Last updated by Minesh 4 years, 4 months ago.

Assisted by: Minesh.

Author
Posts
#1790603
Capture d’écran 2020-09-25 à 19.04.28.png

Hi,

After some simple edit, some artists from my CPT Artist lose the custom template.
I have to go to the Template and to bind the missing Artists.

Can you help ?

Thanks.

#1792885

Minesh
Supporter

Languages: English (English )

Timezone: Asia/Kolkata (GMT+05:30)

Hello. Thank you for contacting the Toolset support.

That is strange, can you please share access details so I can troubleshoot the issue.

*** Please make a FULL BACKUP of your database and website.***
I would also eventually need to request temporary access (WP-Admin and FTP) to your site. Preferably to a test site where the problem has been replicated if possible in order to be of better help and check if some configurations might need to be changed.

I have set the next reply to private which means only you and I have access to it.

The topic ‘[Closed] Some Posts from Custom Post Type lose the content template’ is closed to new replies.