Skip Navigation

[Closed] Slow Search form results

This support ticket is created 3 years, 8 months ago. There's a good chance that you are reading advice that it now obsolete.

This is the technical support forum for Toolset - a suite of plugins for developing WordPress sites without writing PHP.

Everyone can read this forum, but only Toolset clients can post in it. Toolset support works 6 days per week, 19 hours per day.

Sun Mon Tue Wed Thu Fri Sat
- 9:00 – 13:00 9:00 – 13:00 9:00 – 13:00 9:00 – 13:00 9:00 – 13:00 -
- 14:00 – 18:00 14:00 – 18:00 14:00 – 18:00 14:00 – 18:00 14:00 – 18:00 -

Supporter timezone: Asia/Hong_Kong (GMT+08:00)

This topic contains 20 replies, has 3 voices.

Last updated by Luo Yang 3 years, 7 months ago.

Assisted by: Luo Yang.

Author
Posts
#2059211

I am downloading the new files, will update here if find anything

#2059533
search-result2.JPG

I have tried the new files in my localhost, it works just fine within 1~2 seconds, see my screenshot.

And I have tried to remove that custom codes from theme file "lib/views-plugin-custom.php", and get the same result.

So there should be other compatibility/server issue in your website.

Please check these in your website:
1) Edit theme file lib/views-plugin-custom.php, remove that custom codes:
https://toolset.com/forums/topic/alphabetical-filter-option/#post-377810

2) Test again, check the search loading time again, check if there is any difference.

If there isn't much difference, then please try as I mentioned above:
https://toolset.com/forums/topic/slow-search-form-results/#post-2057287

- In case it is a compatibility problem, please deactivate all other plugins, and switch to WordPress default theme 2021, deactivate all other custom PHP/JS code snippets, and test again
- Also check if there is any PHP/JS error in your website:
https://toolset.com/documentation/programmer-reference/debugging-sites-built-with-toolset/

#2060341
Screen Shot 2021-05-18 at 1.07.36 PM.png

Thanks for the update. See the attached screenshot from my end. From the screenshot, does it look like it's a server issue?

I can't make changes on the live site now, I will need to setup a test site on a different server. I may not get to that until the weekend.

I am running the latest version of Toolset. I didn't see any errors in devtools console.

Did you see any JS or PHP errors?

What changes (if any) can I make to the filtering/search so that the results load faster?

Thanks

#2060741

I have checked the PHP debug logs, don't see any PHP errors, there is only one message:

Deprecated: Unparenthesized `a ? b : c ? d : e` is deprecated. Use either `(a ? b : c) ? d : e` or `a ? b : (c ? d : e)` in D:\xampp-\wp-content\plugins\wp-timelines\shortcode\timeline.php on line 23

Above message is from another plugin "wp-timelines"

I have marked this thread as "Waiting for feedback" status, please update here if you still need assistance for it. thanks

#2068443

I'm still working on this. Will give you an update in a day or two.

#2068479

I have marked this thread as "Waiting for feedback" status, please update here if you still need assistance for it. thanks

The topic ‘[Closed] Slow Search form results’ is closed to new replies.