Skip Navigation

[Resolved] require_once Failed opening required plugins-types-application-bootstrap

This support ticket is created 3 years, 5 months ago. There's a good chance that you are reading advice that it now obsolete.

This is the technical support forum for Toolset - a suite of plugins for developing WordPress sites without writing PHP.

Everyone can read this forum, but only Toolset clients can post in it. Toolset support works 6 days per week, 19 hours per day.

Sun Mon Tue Wed Thu Fri Sat
- 9:00 – 13:00 9:00 – 13:00 9:00 – 13:00 9:00 – 13:00 9:00 – 13:00 -
- 14:00 – 18:00 14:00 – 18:00 14:00 – 18:00 14:00 – 18:00 14:00 – 18:00 -

Supporter timezone: Asia/Karachi (GMT+05:00)

Tagged: 

This topic contains 2 replies, has 2 voices.

Last updated by Clifford 3 years, 5 months ago.

Assisted by: Waqar.

Author
Posts
#2095329

I tried automatic update from v3.4.7 (I think) to v3.4.10 but that caused a fatal error:

PHP Warning: require_once(/web/wp/wp-content/plugins/types/application/bootstrap.php): failed to open stream: No such file or directory in /web/wp/wp-content/plugins/types/wpcf.php on line 75 PHP Fatal error: require_once(): Failed opening required '/web/wp/wp-content/plugins/types/application/bootstrap.php' (include_path='.:/usr/local/lib/php') in /web/wp/wp-content/plugins/types/wpcf.php on line 75 WSP-DEFAULT: Tweaker: ERROR: Server-side error detected: HTTP/1.1 500 Internal Server Error. Backtrace: #0 WebsitePro\Logger::debugBacktrace() called at [/var/wordpress/add-ons/website-pro/plugins/includes/wsp-tweaker.php:69] #1 WebsitePro\Tweaker->trace_5xx_status_headers(HTTP/1.1 500 Internal Server Error, 500, Internal Server Error, HTTP/1.1) called at [/web/wp/wp-includes/class-wp-hook.php:292] #2 WP_Hook->apply_filters(HTTP/1.1 500 Internal Server Error, Array ([0] => HTTP/1.1 500 Internal Server Error,[1] => 500,[2] => Internal Server Error,[3] => HTTP/1.1)) called at [/web/wp/w...

I deleted the plugin via SFTP and the 524 error went away. Then I tried installing the fresh .zip download and it caused 500 error again, just from trying to install, not even activate.

#2095467

Hi,

Thank you for contacting us and I'd be happy to assist.

Can you please make sure that the server is not experiencing any space or file permission issues?

In case the issue still persists, you're welcome to share your website's clone/snapshot along with the debug information.
( ref: https://toolset.com/faq/provide-supporters-copy-site/ )

I've set your next reply as private.

regards,
Waqar

#2096071

My issue is resolved now. It was an issue with the host, but thanks anyway.