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[Resolved] Relationships just disapeared from the page

This thread is resolved. Here is a description of the problem and solution.

Problem:

Relationships metabox just disappeared from the page.

Solution:

It is fixed in Types plugin version 3.2.3, you can download it here:
https://toolset.com/account/downloads/

Relevant Documentation:

This support ticket is created 6 years, 1 month ago. There's a good chance that you are reading advice that it now obsolete.

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This topic contains 3 replies, has 2 voices.

Last updated by BrunoJ506 6 years, 1 month ago.

Assisted by: Luo Yang.

Author
Posts
#1168923

I am trying to:

Make some many to many relationships. All seems ok, but nothing shown on the front editor.

Then i got to the Types page of any of this relationship members and got this.

hidden link

And this item has 2 relationships. One of them that i'm almost sure that worked before.

Did something changed?

#1169391

Hello,

The problem you mentioned above is abnormal, do you have any clue when and how this problem happens?

If you have changed the Toolset settings recently, I suggest you try to find the database backup file, and reverse the data and test again. Please backup your website before the regression.

If there isn't any changes, please try these:
1) In case it is a compatibility problem, please deactivate other plugins, and switch to wordpress default theme 2019, and test again
2) enable PHP debug mode, and provide PHP debug logs here
https://toolset.com/documentation/programmer-reference/debugging-sites-built-with-toolset/#php-debugging

#1169584

I did all of that, and none of it changed.

No error log procuded.

{"core":{"Wordpress":{"Multisite":"No","SiteURL":"https:\/\/www.ofportugal.com","HomeURL":"https:\/\/www.ofportugal.com","Version":"5.0.1","PermalinkStructure":"\/%postname%\/","PostTypes":"post, page, attachment, revision, nav_menu_item, custom_css, customize_changeset, oembed_cache, user_request, wp_block, wp-types-group, wp-types-user-group, wp-types-term-group, view, view-template, local, personalidade, personalidade-period, periodo, fotos-evento, personalidade-local, personalidade-fotos","PostSatus":"publish, future, draft, pending, private, trash, auto-draft, inherit, request-pending, request-confirmed, request-failed, request-completed, hidden"},"Server":{"jQueryVersion":"1.12.4","PHPVersion":"7.1.25","MySQLVersion":"10.1.37","ServerSoftware":"Apache"},"PHP":{"MemoryLimit":"256M","UploadMax":"256M","PostMax":"256M","TimeLimit":"120","MaxInputVars":"2000"}},"plugins":{"active_plugins":{"toolset-maps\/toolset-maps-loader.php":{"Name":"Toolset Maps","PluginURI":"https:\/\/toolset.com\/documentation\/user-guides\/display-on-google-maps\/","Version":"1.7.1","Author":"OnTheGoSystems","AuthorURI":"http:\/\/www.onthegosystems.com","TextDomain":"toolset-maps","DomainPath":"\/languages","Network":false,"Title":"Toolset Maps","AuthorName":"OnTheGoSystems"},"types\/wpcf.php":{"Name":"Toolset Types","PluginURI":"https:\/\/toolset.com\/?utm_source=typesplugin\u0026utm_campaign=types\u0026utm_medium=plugins-list-full-version\u0026utm_term=Visit plugin site","Version":"3.2.2","Author":"OnTheGoSystems","AuthorURI":"http:\/\/www.onthegosystems.com","TextDomain":"types","DomainPath":"","Network":false,"Title":"Toolset Types","AuthorName":"OnTheGoSystems"},"wp-views\/wp-views.php":{"Name":"Toolset Views","PluginURI":"https:\/\/toolset.com\/?utm_source=viewsplugin\u0026utm_campaign=views\u0026utm_medium=plugins-list-full-version\u0026utm_term=Visit plugin site","Version":"2.7.1","Author":"OnTheGoSystems","AuthorURI":"https:\/\/toolset.com","TextDomain":"wp-views","DomainPath":"","Network":false,"Title":"Toolset Views","AuthorName":"OnTheGoSystems"}},"mu_plugins":[],"dropins":{"maintenance.php":{"Name":"maintenance.php","PluginURI":"","Version":"","Description":"","Author":"","AuthorURI":"","TextDomain":"","DomainPath":"","Network":false,"Title":"","AuthorName":""}}},"theme":{"Name":"Twenty Nineteen","ThemeURI":null,"Author":"\u003Ca href=\u0022https:\/\/pt.wordpress.org\/\u0022\u003Ea equipa do WordPress\u003C\/a\u003E","AuthorURI":null,"Template":"twentynineteen","Version":"1.0","TextDomain":null,"DomainPath":null},"extra-debug":{"types":{"add_resized_images_to_library":0,"register_translations_on_import":1,"images_remote":0,"images_remote_cache_time":"36","help_box":"by_types","hide_standard_custom_fields_metabox":"show","postmeta_unfiltered_html":"on","usermeta_unfiltered_html":"on"},"installer":{"version":"1.8.26","repositories":{"wpml":{"api-url":"https:\/\/api.wpml.org\/","products":"http:\/\/d2salfytceyqoe.cloudfront.net\/wpml33-products.json","subscription":{"key":"fY8B4dU96G","data":{"subscription_type":"6721","expires":null,"status":"1"},"registered_by":1}},"toolset":{"api-url":"https:\/\/api.toolset.com\/","products":"http:\/\/d7j863fr5jhrr.cloudfront.net\/toolset33-products.json","subscription":{"key":"bKpFK1bZVo","data":{"subscription_type":"5740","expires":null,"status":"4"},"registered_by":1}}},"instances":{"\/home\/ofportug\/public_html\/wp-content\/plugins\/types\/vendor\/otgs\/installer\/installer.php":{"bootfile":"\/home\/ofportug\/public_html\/wp-content\/plugins\/types\/vendor\/otgs\/installer\/installer.php","version":"1.8.26","args":{"plugins_install_tab":"1","repositories_include":["toolset","wpml"]}}}},"views":{"views_template_loop_blog":0,"wpv_bootstrap_version":1,"wpv_custom_conditional_functions":[],"wpv_custom_inner_shortcodes":[],"wpv_debug_mode":"","wpv_debug_mode_type":"compact","wpv_map_plugin":0,"wpv_show_hidden_fields":"","wpv_saved_auto_detected_framework":"","wpv_codemirror_autoresize":"","wpv_enable_pagination_manage_history":true,"wpv_enable_parametric_search_manage_history":true,"support_spaces_in_meta_filters":true,"allow_views_wp_widgets_in_elementor":true,"views_template_for_personalidade":901,"views_template_for_local":902}}}

The last log with all turned down.

#1170252

I suggest you try these:
1) Dashboard-> Toolsets-> Relationships
setup the relationships and test again.

2) If the problem still persists, take a screenshot for your "Relationships" settings, and provide your website database dump file in below private message box, I need to test and debug it in my localhost. thanks
https://toolset.com/faq/provide-supporters-copy-site/