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[Resolved] Relationship does not appear

This thread is resolved. Here is a description of the problem and solution.

Problem:

How to connect WordPress users with other post types?

Solution:

The workflow should like these:

1) User register and login into your website

2) Show him "my account" page,

3) In this my account page, display a view block:

- Query "Member" posts

- Filter by post author is same as logged in user

- If there isn't any result found, show him a post form for creating "Member" post

- If found a result, show the "Member" post information

4) In the single "Member" post, display a post form for creating "registraties" post, in this post form display the post type relationship field

Relevant Documentation:

https://toolset.com/documentation/user-guides/views/filtering-views-query-by-author/

This support ticket is created 3 years, 10 months ago. There's a good chance that you are reading advice that it now obsolete.

This is the technical support forum for Toolset - a suite of plugins for developing WordPress sites without writing PHP.

Everyone can read this forum, but only Toolset clients can post in it. Toolset support works 6 days per week, 19 hours per day.

No supporters are available to work today on Toolset forum. Feel free to create tickets and we will handle it as soon as we are online. Thank you for your understanding.

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This topic contains 18 replies, has 2 voices.

Last updated by matthiasV-2 3 years, 9 months ago.

Assisted by: Luo Yang.

Author
Posts
#1927569

I created a relationship "registraties" (registrations) to many "verkopers" (sellers) in order to link a registration to one or several sellers. When I am trying to add this relationship to my user form it does not appear anywhere in my custom fields. So I cannot add the relationship to my user form?

#1927603

Hello,

The problem you mentioned above is abnormal, it might be a cache problem, please try these:

1) Make sure you are using the latest version of Toolset plugins, you can download them here:
https://toolset.com/account/downloads/

2) In case it is a compatibility problem, please deactivate all other plugins, and switch to wordpress default theme 2021, and test again

3) Also check if there is any PHP/JS error in your website:
https://toolset.com/documentation/programmer-reference/debugging-sites-built-with-toolset/

#1927663

This is a problem with Toolset, please solve it. Plugins were already up-todate.

#1927903

None of the custom fields are available in post forms and user forms.

#1928233

The relationship "provincies steden" is also not available for the post form "Eigendom toevoegen".

#1929197

Have you tried to deactivate other plugins/theme?
If the problem still persists, please provide a copy of your website database dump file, you can put the package files in your own google drive disk, share the link only, also point out the problem page URL and view URL, I need to test and debug it in my localhost, thanks
https://toolset.com/faq/provide-supporters-copy-site/

#1929207

Does it take a day to reply the same?
The problem still persists, yes.

#1929225

I am working on GMT + 8 timezone.

If you want to get a quick answer, please provide the database dump file as I mentioned above before I offline.

#1929543

I would like to share my admin credentials instead, please make it possible that I can share these details in private.

#1930545

OK, please backup your website first, then share your website credentials + FTP access in below private message box, I need to deactivate plugins/theme in your website. thanks

#1930869

I can't accept that you will deactivate plugins/theme in our live website. Can you take a copy of the website and investigate the issue there?

#1930937

OK, please follow our document to provide your website duplicator package
https://toolset.com/faq/provide-supporters-copy-site/
you can put the package files in your own google drive disk, share the link only, also point out the problem page/post URL, private message box enabled again

#1930983

One of your collegues installed the duplicator plugin and created a copy of our website before. So I am assuming that, if I grant you access to our admin panel, you can do whatever you need to do to solve this issue?

#1931009

OK, I will try to make/download the duplicator package from your website, private message box enabled again, please also point out the problem page/post URL, thanks

#1932707

Thanks for the details, I can export the database dump files from your website, will update here if find anything