I created a relationship "registraties" (registrations) to many "verkopers" (sellers) in order to link a registration to one or several sellers. When I am trying to add this relationship to my user form it does not appear anywhere in my custom fields. So I cannot add the relationship to my user form?
Hello,
The problem you mentioned above is abnormal, it might be a cache problem, please try these:
1) Make sure you are using the latest version of Toolset plugins, you can download them here:
https://toolset.com/account/downloads/
2) In case it is a compatibility problem, please deactivate all other plugins, and switch to wordpress default theme 2021, and test again
3) Also check if there is any PHP/JS error in your website:
https://toolset.com/documentation/programmer-reference/debugging-sites-built-with-toolset/
This is a problem with Toolset, please solve it. Plugins were already up-todate.
None of the custom fields are available in post forms and user forms.
The relationship "provincies steden" is also not available for the post form "Eigendom toevoegen".
Have you tried to deactivate other plugins/theme?
If the problem still persists, please provide a copy of your website database dump file, you can put the package files in your own google drive disk, share the link only, also point out the problem page URL and view URL, I need to test and debug it in my localhost, thanks
https://toolset.com/faq/provide-supporters-copy-site/
Does it take a day to reply the same?
The problem still persists, yes.
I am working on GMT + 8 timezone.
If you want to get a quick answer, please provide the database dump file as I mentioned above before I offline.
I would like to share my admin credentials instead, please make it possible that I can share these details in private.
OK, please backup your website first, then share your website credentials + FTP access in below private message box, I need to deactivate plugins/theme in your website. thanks
I can't accept that you will deactivate plugins/theme in our live website. Can you take a copy of the website and investigate the issue there?
OK, please follow our document to provide your website duplicator package
https://toolset.com/faq/provide-supporters-copy-site/
you can put the package files in your own google drive disk, share the link only, also point out the problem page/post URL, private message box enabled again
One of your collegues installed the duplicator plugin and created a copy of our website before. So I am assuming that, if I grant you access to our admin panel, you can do whatever you need to do to solve this issue?
OK, I will try to make/download the duplicator package from your website, private message box enabled again, please also point out the problem page/post URL, thanks
Thanks for the details, I can export the database dump files from your website, will update here if find anything
