[Closed] Regarding my last ticket I have an additional issue – Taxonomy as URL parameter

[Author]

Posts

[michaelG-24]

Christian helped me with "Taxonomy as URL parameter in Button block “Link” field " in my last ticket.
But there is still a issue. I use a link in a toolset listing which contains a link and ads URL parameters from the toolset listing.
In my tests all is working well. But when visitors use the link in most times all the parameters are empty. I'm not sure why. Could it be, if a visitor is pressing the button fast, that Toolset is not ready getting the data?
I already deactivated the site where the button is in WPRocket to be sure not to have a cache issue.

Thanks
Alex

[Luo Yang]

Hello,

The problem you mentioned above is abnormal, please try these:
1) Make sure you are using the latest version of Toolset plugins, you can download them here:
https://toolset.com/account/downloads/

2) In case it is a compatibility problem, please deactivate all other plugins, and switch to WordPress default theme 2021, deactivate all custom PHP/JS code , and test again

3) Also check if there is any PHP/JS error in your website:
https://toolset.com/documentation/programmer-reference/debugging-sites-built-with-toolset/

4) If the problem still persists, please provide database dump file(ZIP file) of your website, you can put the package files in your own google drive disk, share the link only, also point out the problem page URLs, I need to test and debug it in my localhost, thanks
https://toolset.com/faq/provide-supporters-copy-site/