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[Resolved] Reference to a previous support ticket

This support ticket is created 5 years, 8 months ago. There's a good chance that you are reading advice that it now obsolete.

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This topic contains 1 reply, has 2 voices.

Last updated by Luo Yang 5 years, 8 months ago.

Assisted by: Luo Yang.

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#1211567
2019-03-07_210102.jpg

i Luo
Sorry I closed this ticket a little early
https://toolset.com/forums/topic/dynamically-populating-the-from-field-of-a-mail-notification-with-a-customfield/#post-1210842

Actually upon testing
- the value of 'send-to; is being parsed to my message cpt fine and is the value of 'contact-email from the $current_page. The value is correct
- I can see 'send-to' as selectable field for the 'from' email in my notification so shoudl send to that

However no email actually arrives so it isnt being sent (or going somewhere else)

I know email is working though as other notifications arrive

Any ideas on troublshooting this further - its almost there!

#1211651

Hello,

This problem is abnormal, I suggest you try these troublshooting :
1) Check your email box in spam folder

2) Make sure you are using the latest version of Toolset plugins, you can download them here:
https://toolset.com/account/downloads/

3) In case it is a compatibility problem, please deactivate other plugins, and switch to wordpress default theme 2019, and test again

4) Also check if there is any PHP errors in your website:
https://toolset.com/documentation/programmer-reference/debugging-sites-built-with-toolset/#php-debugging