[Resolved] reCAPTCHA problem in user registration form

[Author]

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[Francisco Ramón Molina Busquiel]

I have included the secret key and the site key for the reCAPTCHA configuration.
I have put a reCAPTCHA field in the User registration form, but it is not shown.
However, if I try to create a user it shows me a wrong captcha error and then it shows the captcha.
Look at the screenshots.
Thanks for your help.
Best regards,
Francisco R.

[Luo Yang]

Dear Francisco,

It is abnormal, please check these:
1) make sure you have followed our document to setup the google reCAPTCHA key:
https://toolset.com/documentation/user-guides/creating-cred-forms/#confirming-content-submission-to-submitter
2) deactivate other plugins and switch to wordpress default theme, and test again

[Francisco Ramón Molina Busquiel]

I have correctly configured the reCAPTCHA parameters, in fact, when the error occurs, the reCAPTCHA is displayed.
I'm sorry, but I can not do the tests you tell me. On other occasions I have done it and all the widgets of the sidebar are deleted, which causes me a very serious problem.
Thanks for your help.
Best regards,
Francisco R.

[Luo Yang]

I can not duplicate same problem with a fresh wordpress installation + the latest version of CRED plugin.

So there might be some compatibility problems or server problem in your website,
We need to know if there is any compatibility problem in your website, please try these:
1) deactivate other plugins and switch to wordpress default theme, and test again
If it is fixed, then you will need to locate the problem plugin/theme
2) if the problem still persists, then it might be a server problem, please try this:
Enable PHP debug mode, copy and paste the debug logs here
PHP Debugging
In case you think that Types or Views are doing something wrong (what we call a bug), you should enable PHP error logging. Again, edit your wp-config.php file and add the following:

ini_set('log_errors',TRUE);
ini_set('error_reporting', E_ALL);
ini_set('error_log', dirname(__FILE__) . '/error_log.txt');
This will produce a file called ‘error_log.txt’ in your WordPress root directory. Make sure that the web server can create and write this file. If it cannot, use an FTP program to create the file and make it writable to Apache (normally, user www-data).
https://toolset.com/documentation/user-guides/debugging-types-and-views/