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[Resolved] Radius Filter is not working properly

This support ticket is created 5 years, 6 months ago. There's a good chance that you are reading advice that it now obsolete.

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This topic contains 1 reply, has 2 voices.

Last updated by Luo Yang 5 years, 6 months ago.

Assisted by: Luo Yang.

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#1361089
results_graz.png

I am trying to:

Filter the search results by a geographical radius around a specific location:

Link to a page where the issue can be seen:

Example:
Location: Graz Austria +5km
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I expected to see:

Just the results around in radius of 5km around Graz

Instead, I got:

Results from all over Austria

Additional remarks:

The geolocation itself seems to be correct, because in the maps view everything looks fine
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The only location where the filter seems to work is Vienna. (Wien, Austria)
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Othe locations I tried, where the filter seems not work are:

> Neusiedl am See, Österreich
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> Bad Gastein, Österreich
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#1361147

Hello,

Since you are disconnected from chat, so I have change it to a forum ticket.

The problem you mentioned above is abnormal, please check these in your website:
1) Make sure you are following our document to setup the google map API key:
https://toolset.com/documentation/user-guides/display-on-google-maps/creating-a-google-maps-api-key/

2) Follow below document to setup the radius filter:
https://toolset.com/documentation/user-guides/display-on-google-maps/filtering-and-ordering-map-markers-by-distance/

3) Also check if there is any PHP error in your website:
https://toolset.com/documentation/programmer-reference/debugging-sites-built-with-toolset/

Thanks