Public archive not same as private (logged) since upgraded to version 3.3.10

This support ticket is created 4 years, 11 months ago. There's a good chance that you are reading advice that it now obsolete.

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Tagged: Views, Views plugin

This topic contains 3 replies, has 2 voices.

Last updated by Luo Yang 4 years, 11 months ago.

Assisted by: Luo Yang.

Author

Posts

February 3, 2020 at 6:32 pm #1490883

nealM

I am trying to: View archive

Link to a page where the issue can be seen: hidden link

I expected to see: hidden link (4 columns)

Instead, I got: The beginning of a custom post (commentaires de lecture)

I upgraded toolset views and types last night to Version 3.3.10

February 4, 2020 at 3:47 am #1491413

Luo Yang

Hello,

I have tried the URLs you mentioned above, with below steps:
1) log into(or not log into) your website
2) Test the URLs， I can see it displaying the results in 4 columns, see screenshot: 4columns.JPG

Is this problem resolved? or there is anything missing?

February 4, 2020 at 4:50 am #1491449

nealM

Hi - I fixed it by downgrading Views to 2.9.4 because when I upgrade to 3.0.2 all 4 columns are replaced by a single post. This only happens for non-logged viewers.
TOOLSET TOOLS Version 3.3.7 > 3.3.10 (no problem)
TOOLSET VIEWS Version 2.9.4 > 3.0.2 (problem appears)
I tried 3.0 and the same thing was happening.
So ##now## I set the staging site back to Views 3.0.2 to reproduce > see hidden link
But now it works with 3.0.2(!)
I think reinstalling might have fixed the problem. Downgraded to (1)Tools 3.3.7, then (2)Views 2.9.4, then back to Tools 3.3.19 and last Views 3.0.2. I hope it stays that way 🙂

February 4, 2020 at 5:13 am #1491471

Luo Yang

I assume we are talking about testing below URL as non-logged guest:
hidden link

I can see the problem you mentioned above, and it works fine as logged-in user.
It is abnormal, it might be a cache/compatibility issue, I suggest you check these:
1) deactivate all other plugins, and switch to wordpress default theme 2020, deactivate all custom PHP/JS code snippets, and test again

2) Also check if there is any PHP/JS error in your website:
https://toolset.com/documentation/programmer-reference/debugging-sites-built-with-toolset/

3) If the problem still persists, please provide database dump file(ZIP file) of your website, I need to test and debug it in my localhost, thanks
https://toolset.com/faq/provide-supporters-copy-site/