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[Closed] Problem with multiple instances on custom field

This support ticket is created 4 years, 6 months ago. There's a good chance that you are reading advice that it now obsolete.

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This topic contains 1 reply, has 2 voices.

Last updated by Waqar 4 years, 6 months ago.

Assisted by: Waqar.

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#1950271
after_saving_updating.png
images.png
gallery_set.png

Tell us what you are trying to do?

I have set the image type of custom field to allow multiple instances of this field. Then I go and enter-set images. The images are entered and shown but when I click save only one image is saved.

Please look at the attached image.
Thank you for your help.

#1950967

Hi,

Thank you for contacting us and I'd be happy to assist.

I've performed some tests on my website with an image type field with multiple instances allowed and couldn't reproduce this.

It seems something specific to your website is involved and to troubleshoot this, I'll suggest the following steps:

1. Please make sure that WordPress, active theme, and plugins are all updated to the latest versions.

2. It would be interesting to test this with all non-Toolset plugins disabled and a default theme like Twenty Twenty-One.

If it's fixed, you can start adding the disabled items, one-by-one, to narrow down to a possible conflicting one.

3. In case the issue still persists, I'll need to see how this field is set up in the admin area and you're welcome to share temporary admin login details in reply to this message.

Note: Your next reply will be private and please make a complete backup copy, before sharing the access details.

regards,
Waqar

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