[Closed] Problem with content template

[Author]

Posts

[Franck]

Hi there, i have a problem to open and update a contant template. Here : hidden link

When i try to open it, i have time out.
I try to duplicate, i try to open with private navigator and that doesn't worK

[Minesh]

Hello. Thank you for contacting the Toolset support.

In order to isolate the issue and eliminate any possible plugin/theme conflict:
Could you please try to resolve your issue by deactivating all third-party plugins as well as the default theme to check for any possible conflicts with any of the plugins or themes?
- Do you see any difference?

What if you enable the WP_DEBUG and also try to log the errors and check the error log file if you see any error:

define('WP_DEBUG', true);
define('WP_DEBUG_LOG', true);
define('WP_DEBUG_DISPLAY', false);
define('WP_DISABLE_FATAL_ERROR_HANDLER',true);

That will create a debug.log file in your /wp-content/ directory which you can examine in any text editor.

You can see how to enable debug logging here:
- https://toolset.com/documentation/programmer-reference/debugging-sites-built-with-toolset/

I have set the next reply to private which means only you and I have access to it.

[Franck]

Hi there, i really need your help, i am stuck.....

[Nigel]

Hi there

Sorry for the delay getting back to you. Minesh is on vacation, let me take over here.

To be able to look into this properly it would help if I could test this locally. Is it okay if I take a copy of the site for debugging?