Problem with Astra and Toolset

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Tagged: Toolset Blocks, Types plugin

This topic contains 1 reply, has 2 voices.

Last updated by Waqar 7 months, 2 weeks ago.

Assisted by: Waqar.

Author

Posts

April 14, 2024 at 8:15 pm #2692435

Franck

I am trying to: install the last version of Toolset but it is not compatible with Astra.

Link to a page where the issue can be seen: hidden link

I expected to see:

Instead, I got:

April 15, 2024 at 11:34 am #2692486

Waqar

Hi,

Thank you for contacting us and I'd be happy to assist.

To troubleshoot this, I'll need to see how Toolset and Astra theme's header are set up in the admin area.

Can you please share the temporary admin login details, in reply to this message? I'll also need your permission to download the clone/snapshot of the website.

This will allow me to investigate this, without affecting the actual website.

Note: Your next reply will be private and making a complete backup copy is recommended before sharing the access details.

regards,
Waqar

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