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[Closed] Posts Duplicating when recurring subscription processes

This support ticket is created 2 years, 1 month ago. There's a good chance that you are reading advice that it now obsolete.

This is the technical support forum for Toolset - a suite of plugins for developing WordPress sites without writing PHP.

Everyone can read this forum, but only Toolset clients can post in it. Toolset support works 6 days per week, 19 hours per day.

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I am trying to: fix an error where when a user's recurring subscription is processed, a new draft of their post is published

Link to a page where the issue can be seen:

I expected to see:

Instead, I got:



Thank you for contacting us and I'd be happy to assist.

To troubleshoot this, I'll need to see how these subscriptions are set up on your website.

Can you please share temporary admin login details, along with the detailed steps of the subscription process for the customers?

Note: Your next reply will be private and though no changes will be made on your website, it is recommended to make a complete backup copy, before sharing the access details.


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