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[Resolved] Post type not read by Oxygen Builder

This support ticket is created 5 years, 2 months ago. There's a good chance that you are reading advice that it now obsolete.

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This topic contains 3 replies, has 2 voices.

Last updated by rezas-2 5 years, 2 months ago.

Assisted by: Waqar.

Author
Posts
#1480909
Screen Shot 2020-01-27 at 22.35.19.png

Hi Toolset, I need you help.

So I create some Post Type using Toolset Type. But none of these post type are read by Oxygen Builder Condition (attachment)
So in Oxygen Builder there is a feature to put condition by post type.

I tried to use other post type plugin to create a Post Type and Oxygen Builder read it in this Condition feature.

So I hope you can help to fix this 🙂

Thanks,
Ody

#1482423

Hi Ody,

Thank you for contacting us and I'd be happy to assist.

I'll need to see how this Oxygen builder template and post types are set up, in order to reproduce this on my test website.

Can you please share temporary admin login details, along with the link to the template where you're testing this conditional feature?

Note: Your next reply will be private and please make a complete backup copy, before sharing the access details.

regards,
Waqar

#1489665

Hi @Waqar, thanks for the replay.
I already contact Oxygen builder support also.
I test some post type plugin and only 1 of them can read by this oxygenbuilder plugin. So I think the issue is in them 🙂

#1489667

My issue is resolved now. Thank you!