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[Resolved] Post selected Layout not working if post created by non – admin

This support ticket is created 7 years, 7 months ago. There's a good chance that you are reading advice that it now obsolete.

This is the technical support forum for Toolset - a suite of plugins for developing WordPress sites without writing PHP.

Everyone can read this forum, but only Toolset clients can post in it. Toolset support works 6 days per week, 19 hours per day.

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Supporter timezone: Asia/Kolkata (GMT+05:30)

This topic contains 2 replies, has 2 voices.

Last updated by eWeb 7 years, 7 months ago.

Assisted by: Minesh.

Author
Posts
#443354

I am trying to: add new post as non - admin user

I visited this URL: hidden link

I expected to see: content of post, managed by Layout and Template

Instead, I got: blank page

Here is other post created by admin user, it works normal instantly after creation.
Editor has all permissions set by Acces Control

#443709

Minesh
Supporter

Languages: English (English )

Timezone: Asia/Kolkata (GMT+05:30)

Hello. Thank you for contacting the Toolset support.

This issue is already fixed with our latest Layouts release.

After reviewing the debug information you shared with us, I found that you are using outdated Toolset plugins.

*** Please make a FULL BACKUP of your database and website.***
Could you please update ALL Toolset plugins to its latest official released version. You can download it from:
=> https://toolset.com/account/downloads/

#444527

Thar worked, problem gone.
Sorry for disturbance.

This ticket is now closed. If you're a WPML client and need related help, please open a new support ticket.