Tell us what you are trying to do? I keep re-adding images to posts on the labstats.com/read page and they disappear after a few mins. Also, the right arrow below the posts does not scroll properly and the whole row disappears when clicking the right button.
Is there any documentation that you are following? Toolset support articles and my coding experience
Is there a similar example that we can see? Check "Latest Blogs" area on this page: {website.com}/read/ - Click the right scroll button. You will see the posts disappear.
What is the link to your site? {website.com}/read/
Hi,
Thank you for contacting us and I'd be happy to assist.
I checked the slider and noticed the missing slides, when the navigation link is used. Do you see any error or warning in the server's error logs?
To troubleshoot this, I'll suggest the following steps:
1. Please make sure that WordPress, active theme, and plugins are all updated to the latest versions.
2. It would be interesting to test this with all non-Toolset plugins disabled and a default theme like Twenty Twenty-One.
If it's fixed, you can start adding the disabled items, one by one, to narrow down to a possible conflicting one.
3. In case the issue still persists, I'll need to see how this slider's view is set up in the admin area and you're welcome to share temporary admin login details.
Note: Your next reply will be private and it is recommended to make a complete backup copy, before sharing the access details.
regards,
Waqar
Can we make this entire thread private?
Any updates? It's been a day since the last response. We would really like to solve this ASAP
Thank you for sharing the admin access.
I've performed several tests on my website with a similar setup, but couldn't reproduce this issue with the slider view. This suggests that something specific to your website/server is involved.
Do I have your permission to download a clone/snapshot of your website? This will help in troubleshooting this on a different server, without affecting the actual website.
Note: It is not possible to make the entire thread or the first message private, but, I've removed your website's exact links and the screenshot, from the first message.
Yes, you have permission to close the website and troubleshoot. Let me know if you need anything
Thank you for the permission and I've downloaded the website's clone.
I'll update you as soon as this troubleshooting completes and thank you for your patience.
Thank you for waiting.
I had an unusually busy forum queue before the weekend, but, I'll resume my investigation on this today and will share my findings shortly.
Thank you for waiting, while I completed this troubleshooting.
The issue here is that the view "Discover - Latest Posts" is created using the new blocks-based editor "Gutenberg". But on the "Read" page, its code is placed as text in the Avada builder environment. Due to this difference in the editor environments, the view can't complete the AJAX update operation, when the pagination link is used.
If you'll disable non-Toolset plugins and switch to a default Twenty Twenty One theme, you'll see that the same will functions correctly when added on a page with a block-based Gutenberg editor.
It is generally not recommended to mix content created in one editor with another one, as explained in our guide on using Avada and Toolset together:
https://toolset.com/course-lesson/using-toolset-with-avada/#what-we-want-to-get-from-toolset-and-what-we-want-to-get-from-avada
So, in summary, if you're creating the page using the default blocks editor (Gutenberg), you can use the Toolset's blocks-based views in it.
But, if you're creating the page's content using a third-party or classic editor, then the classic/legacy views builder should be used. You can create classic/legacy views from WP Admin -> Toolset -> Views.
