Post form does not require reCAPTCHA

This thread is resolved. Here is a description of the problem and solution.

Problem:

I want users to be required to solve reCAPTCHA v2 before submitting.

Solution:

You can follow our document to setup the reCAPTCHA v2 in Toolset Forms.

Relevant Documentation:

https://toolset.com/documentation/user-guides/front-end-forms/protecting-forms-from-spam/

This support ticket is created 4 years, 6 months ago. There's a good chance that you are reading advice that it now obsolete.

This is the technical support forum for Toolset - a suite of plugins for developing WordPress sites without writing PHP.

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Our next available supporter will start replying to tickets in about 3.10 hours from now. Thank you for your understanding.

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Tagged: Content-submission forms, Toolset Forms

This topic contains 4 replies, has 3 voices.

Last updated by Jack Regehr 4 years, 6 months ago.

Assisted by: Luo Yang.

Author

Posts

May 6, 2020 at 3:18 am #1613267

Jack Regehr

Tell us what you are trying to do? I want users to be required to solve reCAPTCHA v2 before submitting.

Is there any documentation that you are following?
https://toolset.com/documentation/user-guides/front-end-forms/protecting-forms-from-spam/
hidden link

Is there a similar example that we can see?
hidden link

I have added the header script, the g-recaptcha div and the site key and the secret key.
The same issue is happening on all four 'Cred' forms.

May 6, 2020 at 1:20 pm #1613817

Minesh

Supporter

Languages: English (English )

Timezone: Asia/Kolkata (GMT+05:30)

Hello. Thank you for contacting the Toolset support.

I'm not sure whats happening with your site as when I've tested the Captcha with my localhost, it works as expected.

However, when I checked the problem URL you shared and checked the source code I can see few JS errors on the browser's console.

Can you please make sure you are using the latest Toolset plugins.

May 7, 2020 at 4:11 pm #1615461

Jack Regehr

All plugins are up to date.

May 8, 2020 at 7:35 am #1616445

Luo Yang

Hello,

Minesh is on vacation, I will take care of this ticket.

I have checked the URL you mentioned above, I see some JS errors in my Chrome browser console window, for example:

Uncaught TypeError: Cannot read property 'extend' of undefined

resizable.min.js:11 Uncaught TypeError: Cannot read property 'add' of undefined

draggable.min.js:11 Uncaught TypeError: Cannot read property 'add' of undefined

utils.js:12 Uncaught ReferenceError: Backbone is not defined

frontend.js:647 Uncaught ReferenceError: _ is not defined

validation.js:393 Uncaught ReferenceError: _ is not defined

It should be a compatibility issue of your website, please check these:
1) deactivate all other plugins, and switch to wordpress default theme 2020, deactivate all custom PHP/JS code, and test again
2) Also check if there is any PHP/JS error in your website:
https://toolset.com/documentation/programmer-reference/debugging-sites-built-with-toolset/

May 13, 2020 at 10:50 pm #1623519

Jack Regehr

I will look into it.