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[Resolved] Plugins not working

This support ticket is created 6 years, 4 months ago. There's a good chance that you are reading advice that it now obsolete.

This is the technical support forum for Toolset - a suite of plugins for developing WordPress sites without writing PHP.

Everyone can read this forum, but only Toolset clients can post in it. Toolset support works 6 days per week, 19 hours per day.

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This topic contains 4 replies, has 2 voices.

Last updated by RobertB4570 6 years, 4 months ago.

Assisted by: Luo Yang.

Author
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#1122296

I am trying to: Upload Types and Layouts plugins,

Link to a page where the issue can be seen: Expiry link is present when upoladinbg plugin via zip to wordpress plugin directory.

I expected to see: plugins working

Instead, I got: plugins not working

#1122599

Hello,

The problem you mentioned above is abnormal, please try these:
1) In case it is a compatibility problem, please deactivate other plugins, and switch to wordpress default theme 2017, and test again

2) Try to upload other plugins, for example:
https://wordpress.org/plugins/woocommerce/
If there is the same problem, that should be a server problem, you might need to contact your server provider.
Here is the server requirement of Toolset plugin
https://toolset.com/toolset-requirements/

3) You can enable the PHP debug mode, copy/paste debug logs here:
https://toolset.com/documentation/programmer-reference/debugging-sites-built-with-toolset/#php-debugging

#1127407

Hi

I've managed to upload and activate all except Types V3.

For now I'm using the older version.

It's definitely not a server problem.

In fact, it's your code which is the problem.

It also crashed my site.

Anyway, I need help to set up a post type.

I can't save the post type I create as the loading spinner just spins and cannot actually save.

Please advise on the best and fastest way to resolve the issue.

Thank you

#1127945

I assume you are using an old version of Types plugin in the latest version of WordPress 4.9.7, is there any special reason to do this? And that will conduct some unexpected result, as I mentioned above, please update to the latest version of Types plugin 3.1.2 manually, and test again.

#1127988

My issue is resolved now. Thank you!