pen icon not showing up on Access page

This support ticket is created 2 years, 9 months ago. There's a good chance that you are reading advice that it now obsolete.

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This topic contains 1 reply, has 2 voices.

Last updated by Luo Yang 2 years, 9 months ago.

Assisted by: Luo Yang.

Author

Posts

June 8, 2023 at 8:09 am #2613727

tinoP

The pencil icon under post groups is not visible.

I'm trying to set the template to display when someone tries to access a page without being logged in.

A post group has been created and included the page I want to restrict. But the pencil icon doesn't appear, so I can't add the template.

June 8, 2023 at 9:45 am #2613767

Luo Yang

Hello,

I have tried it in a fresh WP installation + the latest version of Toolset plugins, it works fine, see below sandbox website:
Login URL: hidden link

Access setting page:
hidden link

There might be other compatibility issues in your website, please check these:
1) deactivate all other plugins, and switch to WordPress default theme 2022, deactivate all custom PHP/JS code snippets, and test again

2) check if there is any PHP/JS error in your website:
https://toolset.com/documentation/programmer-reference/debugging-sites-built-with-toolset/

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