Page Attributes "Template" Not saving if not using a Layout

This support ticket is created 5 years ago. There's a good chance that you are reading advice that it now obsolete.

This is the technical support forum for Toolset - a suite of plugins for developing WordPress sites without writing PHP.

Everyone can read this forum, but only Toolset clients can post in it. Toolset support works 6 days per week, 19 hours per day.

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Supporter timezone: America/New_York (GMT-04:00)

Tagged: Backend editing, Layouts plugin

This topic contains 23 replies, has 2 voices.

Last updated by Christian Cox 2 years, 11 months ago.

Assisted by: Christian Cox.

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Author

Posts

April 30, 2019 at 8:17 pm #1237940

stephanieC-3

Updated. Please try again.

April 30, 2019 at 8:33 pm #1237945

Christian Cox

Okay I was able to download both files, thanks. You can remove them from the server now.

April 30, 2019 at 9:52 pm #1237966

Christian Cox

I'm escalating this issue to my 2nd tier support team, because I can't find any obvious reason for the different behavior on these two posts except for the fact that a Template Layout is applied to one. Hopefully they can provide some additional insight here. I'll let you know what I find out.

May 9, 2019 at 6:08 pm #1241857

stephanieC-3

Just wanted to touch base on this to see if you have any update.

May 9, 2019 at 6:32 pm #1241860

Christian Cox

Nothing concrete, I can see that some progress has been made by the developers but the solution is not yet through QA. Unfortunately I don't have a timeline for delivery yet.

May 21, 2019 at 2:49 pm #1246606

stephanieC-3

Just checking to see if there is any update.

May 21, 2019 at 4:18 pm #1246644

Christian Cox

Nothing new to report, the solution that was proposed has not been put through QA, so I wouldn't recommend it yet.

April 21, 2021 at 2:30 pm #2028659

Christian Cox

Our developers have informed me this will be fixed in the next release of Layouts. I'll keep you posted here as I receive more information about the release schedule.

May 17, 2021 at 10:42 am #2057973

Christian Cox

Hello, our team is in the process of pushing out a round of updates to Toolset plugins, including Layouts. The new versions should be available later today for automatic update. You'll be able to see the updates shortly in Plugins > Add New > Commercial tab, in the Toolset Installer panel, by clicking "Check for Updates". Once you have updated to the latest versions of Toolset plugins, please verify the fix and let me know if the issue is not completely resolved.

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This ticket is now closed. If you're a WPML client and need related help, please open a new support ticket.