Skip Navigation

[Resolved] OTGS Installer automatically disabled after downloading Toolset plugins

This is the technical support forum for Toolset - a suite of plugins for developing WordPress sites without writing PHP.

Everyone can read this forum, but only Toolset clients can post in it. Toolset support works 6 days per week, 19 hours per day.

Sun Mon Tue Wed Thu Fri Sat
- 9:00 – 13:00 9:00 – 13:00 9:00 – 13:00 9:00 – 13:00 9:00 – 13:00 -
- 14:00 – 18:00 14:00 – 18:00 14:00 – 18:00 14:00 – 18:00 14:00 – 18:00 -

Supporter timezone: Asia/Karachi (GMT+05:00)

Tagged: 

This topic contains 1 reply, has 2 voices.

Last updated by Waqar 8 months, 1 week ago.

Assisted by: Waqar.

Author
Posts
#2639539

Hi,

The OTGS Installer is automatically disabled after downloading and activated Toolset plugins and it cannot be activated.

I'd look like to be able to have the OTGS Installer and the Toolset plugins be enabled at the same time.

Please, fix the issue.

Thanks

#2639621

Waqar
Supporter

Languages: English (English )

Timezone: Asia/Karachi (GMT+05:00)

Hi,

Thank you for contacting us and I'd be happy to assist.

The role of the 'OTGS Installer' plugin is only to enable the feature to install the other Toolset plugins from the admin area.

So it is by design that when any of the Toolset plugins is active, this plugin is deactivated automatically, as it is not needed.

regards,
Waqar

#2639623

Hi Waqar,

Thank you for your fast response and your help.

I am glad to hear that it is not a bug.

This ticket is now closed. If you're a WPML client and need related help, please open a new support ticket.