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[Resolved] ODD TOOLSET BEHAVIOURS

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This topic contains 6 replies, has 2 voices.

Last updated by Silvia 1 year, 8 months ago.

Assisted by: Luo Yang.

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#2597763

Hi, I am experiencing a very odd behaviour on a website I am developing.
I am using INSTAWP platform as a work in progress domain, with PHP 7.4 installed. Tried changing it to 8.0 but weird behaviour persisted.

I have only TOOLSET plugin installed (latest version) + Breakdance Builder version 1.2.1 and yeast duplicate post plugin.

ODD BEHAVIOUR N.1
When I am creating a new view and set filters, the filter is not shown on the backen

ODD BEHAVIOUR N.2
When I am editing a form in expert mode and I save the form, the part with the form code only shows the part with the submit button, and If I save again and check on the front end, the form has disappeared and the only thing left is the submit button. See image 2

If you need to access the website I can provide with administrative rights.

#2598375

Hello,

There should be some PHP errors in your website, please try to get the PHP/JS debug logs from your website:
https://toolset.com/documentation/programmer-reference/debugging-sites-built-with-toolset/

#2599507

Hello,
I am not getting any error log file, although i modified config.php as instructed in the documentation you kindly pointed me to.
As for javascript console, the error is occurring on the backend, so I am not getting any errors.
I can provide with administration access if you want to take a look yourself

Thank you

#2600037

Even I can login into your website, I still need to get the PHP debug logs.

Please try these:
1) Backup your website first,
2) Deactivate all other plugins except Toolset plugins, switch to WordPress default theme 2021, and test again
3) If the problem is fixed, then there should be some compatibility issues in your website, you can activate other plugins/theme one by one, try to locate the problem plugin/theme
And you can ask help from your server provider to get the PHP debug logs.

#2601281

I installed a default theme and deactivated all the plugins except Toolset but the problem still exists. I will try to see if I can get error logs and post them here.
Thank u!

#2601283

The only error log I found has one entry dated April 22nd

[Sat Apr 22 08:38:05.682040 2023] [proxy_fcgi:error] [pid 2986786:tid 140513319536384] [client 2.39.121.216:0] AH01071: Got error 'PHP message: Breakdance\\AJAX\\BreakdanceAjaxHandlerException thrown with message "You need to be logged in and have minimum permission level of "edit""\n\nStacktrace:\n#4 Breakdance\\AJAX\\BreakdanceAjaxHandlerException in /home/fidecimeso1155/web/lsm.instawp.xyz/public_html/wp-content/plugins/breakdance/plugin/ajax/api.php:51\n#3 Breakdance\\AJAX\\{closure} in /home/fidecimeso1155/web/lsm.instawp.xyz/public_html/wp-includes/class-wp-hook.php:308\n#2 WP_Hook:apply_filters in /home/fidecimeso1155/web/lsm.instawp.xyz/public_html/wp-includes/class-wp-hook.php:332\n#1 WP_Hook:do_action in /home/fidecimeso1155/web/lsm.instawp.xyz/public_html/wp-includes/plugin.php:517\n#0 do_action in /home/fidecimeso1155/web/lsm.instawp.xyz/public_html/wp-admin/admin-ajax.php:203\n', referer: <em><u>hidden link</u></em>

I am at a loss. Any suggestions?

#2602661

The PHP debug logs you provided above is conducted by another plugin: Breakdance Builder

Please try these:
1) Backup your website first
2) Provide your website credentials + FTP/SFTP access in below private message box,
Also point out the problem page URLs + View URLs, I might need to deactivate plugins/theme in your website.